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OneChoice Reviews | Customer Service Reviews for https://www.feefo.com/reviews/one-choice | Feefo

Displaying all 1,456 reviews

Trusted Customer

Feefo Verified

4 years ago

I had a very informitive chat with the One Choice rep.And at the end of that I decided One Choice was way better choice than the last provider I was with,so I now feel my family will be looked after...

Date of purchase: 15/10/2021

Trusted Customer

Feefo Verified

4 years ago

Great service

Product reviews

Date of purchase: 12/10/2021

Trusted Customer

Feefo Verified

4 years ago

"Welcome to OneChoice - Insurance for Kiwis"! "Insurance Sold by by Kiwis"

1. Know when to STOP!!! I understand that there are procedures your telecom employee must go through in order to sell the product. However the operator needs to listen to what a customer wants...

OneChoice

4 years ago

Hi There, Thank you for sharing your experience with us, I am sorry to hear of your dissatisfaction. As this is not the type of service we expect our customers to receive, we would appreciate the opportunity to understand your feedback further. Can you please confirm if you would like one of our Senior team members to be in touch with you to discuss your feedback in more detail. Kind regards, Scott

Product reviews

Date of purchase: 13/10/2021

Heather Herbert

Feefo Verified

4 years ago

What Heather Herbert said about OneChoice:

Very professional and friendly.

Product reviews

Date of purchase: 12/10/2021

Basil Puhi Ngataki

Feefo Verified

4 years ago

What Basil Puhi Ngataki said about OneChoice:

I was well informed on all aspects of my insurance information

Date of purchase: 11/10/2021

William Lyall

Feefo Verified

4 years ago

What William Lyall said about OneChoice:

Excellent Service!!

Was excellent, helped me a lot with telling me all about the policy I was going to take out. Will definitely recommend

Product reviews

Date of purchase: 06/10/2021

Trusted Customer

Feefo Verified

4 years ago

People on the other end are like robots ,, a feeling of i want your money, tOOOO much information, given almost your under persure

OneChoice

4 years ago

Hi there, Thank you for sharing your feedback with us, we are sorry to hear of your dissatisfaction following your recent and experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and I have shared your feedback with the relevant team to review further. Please don't hesitate to let me know if you would like to discuss your experience further with a Senior team member and I can arrange this for you. Kind regards, Alisa

Product reviews

OneChoice

4 years ago

Hi there, Thank you for sharing your feedback with us, as mentioned, we are sorry to hear of your dissatisfaction following your recent and experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and I have shared your feedback with the relevant team to review further. Please don't hesitate to let me know if you would like to discuss your experience further with a Senior team member and I can arrange this for you. Kind regards, Alisa

Date of purchase: 05/10/2021

Fortune Leona

Feefo Verified

4 years ago

What Fortune Leona said about OneChoice:

satisfied

very helpful with nice manners

Product reviews

Date of purchase: 05/10/2021

Kiri Campbell

Feefo Verified

Auckland

4 years ago

What Kiri Campbell said about OneChoice:

Jeremy provided an exceptional service

Jeremy was absolutely professional and where there was a query he would provide the answer but not before double checking his source.

Product reviews

Date of purchase: 04/10/2021

Trusted Customer

Feefo Verified

4 years ago

Was quick and easy

Product reviews

Date of purchase: 28/09/2021

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OneChoice Reviews

OneChoice Life InsuranceMore reviews of this product (288)View product websiteHappy with policy and weekly payment

OneChoice Funeral InsuranceMore reviews of this product (594)View product websiteThe OneChoice paperwork I received seems to be in order, although I have a couple of questions I need to clarify, I will ring the 0800 number.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteEasy and hassle free by karen

OneChoice Life InsuranceMore reviews of this product (288)View product websiteExactly what I wanted and the customer service was outstanding

OneChoice Life InsuranceMore reviews of this product (288)View product websitegot to be careful of all the detail given over the phone, feels like a fake smile

OneChoice Funeral InsuranceMore reviews of this product (594)View product websitebetter than most companies

OneChoice Funeral InsuranceMore reviews of this product (594)View product websiteExcellent service provided by Jeremy. His attention to detail was extremely helpful when I had queries. I would certainly recommend a service such as this.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteWaa quick and very very easy

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