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Novuna Vehicle Solutions Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 402 reviews

null

Feefo Verified

5 years ago

What null said about Novuna Vehicle Solutions:

The service was excellent

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie - HCVS Marketing Team

Trusted Customer

Feefo Verified

5 years ago

First of all my name is not null??

I had expected my car late November. Understandable delays perhaps due to Covid. But communication was very poor. I’ve had to call to find out what was happening to the vehicle many times. I still do...

Sophie

Novuna Vehicle Solutions

5 years ago

Hello, firstly thank you for taking the time to leave your review. I’m sorry to hear that there has been some miscommunication around the delivery of your vehicle and I hope this is resolved soon for you; if this is something you would like to discuss further, please do get in touch directly with our Sales team on 03330606426. Kind regards, Sophie - HCVS Marketing Team

Trusted Customer

Feefo Verified

5 years ago

Great contact with Geoff very helpful and professional

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie - HCVS Marketing Team

James

Feefo Verified

5 years ago

What James said about Novuna Vehicle Solutions:

The service was a little slow to be told a date I can pick my new car up.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking your time to leave a review James, it is greatly appreciated! Sorry to hear there was a delay in communication, however I hope this has all been sorted for you now. - We hope you love your new MG ZS! ^ Kind regards, Sophie - HCVS Marketing Team

Lee

Feefo Verified

5 years ago

What Lee said about Novuna Vehicle Solutions:

Good service

Great service, just need car to arrive now...already a month later than planned with no confirmed delivery date.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Lee, it is greatly appreciated! We hope you love your new Audi Q2! ^ Kind regards, Sophie - HCVS Marketing Team

null

Feefo Verified

5 years ago

What null said about Novuna Vehicle Solutions:

as always quick efficient and competitive

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie - HCVS Marketing Team

Jeremy

Feefo Verified

5 years ago

What Jeremy said about Novuna Vehicle Solutions:

Understanding and thoughtful service.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Jeremy., it is greatly appreciated! We hope you love your new Toyota Corolla! ^ Kind regards, Sophie - HCVS Marketing Team

Claire

Feefo Verified

5 years ago

What Claire said about Novuna Vehicle Solutions:

Friendly helpful staff

Staff were friendly and easy to deal with over the phone and by email and it was no trouble to them if you phoned to enquire about anything

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Claire, it is greatly appreciated! We hope you love your new Mini Cooper Electric! ^ Kind regards, Sophie - HCVS Marketing Team

Tom

Feefo Verified

Swindon

5 years ago

What Tom said about Novuna Vehicle Solutions:

Extremely Frustrating :(

Complete lack of communication , calls never returned , still waiting for a delivery date

Sophie

Novuna Vehicle Solutions

5 years ago

Hi Charlotte, firstly thank you for taking the time to leave us your review. I'm sorry to hear that there has been some miscommunication around your Mercedes-Benz EQC delivery date, however I have passed onto the relevant team and I believe someone has now been in contact with yourself. If you'd like to discuss anything further, please do get in touch directly on 0343 351 9078 (option 8 & 2 for Customer Service) ^Thank you, Sophie - HCVS Marketing Team

Christopher

Feefo Verified

5 years ago