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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Veryn GHood
Brilliant. Everything according to plan. Thanks
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Breakage reports ignored
We have had three breakages and no response from Hermes.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Always good
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
great
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Excellent delivery service with competitive prices.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Fantastic service would highly recommend
Always deliver on time, if I’m not home it’s easy to log on and ask the courier where to leave it.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
It's ok for the price and quick delivery but if something happens with the parcel they don't pay nothing back.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Reliable
Quick and easy
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
It's ok for the price and quick delivery but if something happens with the parcel they don't pay nothing back.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Disappointed
They were trying to charge me a surcharge which was not correct or fair. It seemed to me that they were "chancing their arm" and trying to get an extra £5 from me.!!! I was( and am ) totally sure...

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About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.