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MSL Reviews | Customer Service Reviews for https://www.feefo.com/reviews/msl | Feefo

Displaying all 2,058 reviews

Mr Javed Khan

Bradford

11 hours ago

Date of purchase: 25/07/2024

Charney

MSL

10 hours ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Mr John Langan

Wem, Shrewsbury

1 day ago

Date of purchase: 22/07/2024

What Mr John Langan said about MSL:

An excellent service my accident was Sorted very and no awkward situation To deal with My courtesy car was sorted in quick time well impressed 💯 Thanks John Langan

Charney

MSL

1 day ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Mr Mohammed Asif

BD3 9EL

3 days ago

Date of purchase: 13/07/2024

What Mr Mohammed Asif said about MSL:

Very good thanks love u

Charney

MSL

2 days ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Mr Ghebrihiwot Tecle

London

3 days ago

Date of purchase: 20/07/2024

What Mr Ghebrihiwot Tecle said about MSL:

So far all the stuff I met and discussed; they are very professional and very helpful. They have very knowledgeable.

Charney

MSL

2 days ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Trusted Customer

6 days ago

Date of purchase: 17/07/2024

They're willing to get you back on the road, but everything takes time. I guess you have to be patient with them. The only thoughts was anytime you call someone, they always ask you for your first lin

...

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Charney

MSL

4 days ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Mr Chaudhary Tauqeer Ahmed

Hayes

10 days ago

Date of purchase: 12/07/2024

Charney

MSL

10 days ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Mr Muhammad Adnan

Sutton

15 days ago

Date of purchase: 09/07/2024

Charney

MSL

15 days ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Trusted Customer

21 days ago

Date of purchase: 14/06/2024

bad experience give wrong information

Debra

MSL

18 days ago

Good afternoon, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

See full customer review

Trusted Customer

1 month ago

Date of purchase: 16/06/2024

Excellend

Sarah

MSL

1 month ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

See full customer review

Trusted Customer

27 days ago

Date of purchase: 20/06/2024

Charney

MSL

25 days ago

Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

See full customer review

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About MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, No.1 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GW, United Kingdom