Merchant Logo

Direct Gap Reviews

Rated
Exceptional

Direct Gap is one of the leading online providers of Gap Insurance.

Service
4.9
/5

5

4

3

2

1

478

51

1

1

0

531

ratings over the past year

Displaying all 12,102 reviews
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
Excellent service . Would recommend to my friends and family
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
excellent
Excellent service clear information and pricing
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
Brilliant price Brilliant explanation when phoned
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
Direct Gap priced my gap insurance much cheaper than what the dealership was quoting. Would highly recommend
JA
Janet
Selby, Yorkshire
9 years ago
Date of purchase: 17/03/2016
What Janet said about Direct Gap:
10/10
Excellent, polite, efficient service
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
Helpful and Personal
Very helpful in finding the right policy for my requirements. Also in these days when you tend to receive "the corporate treatment" it was refreshing to speak to someone who treated you as an...

Read all
GR
Graham
West Yorkshire
9 years ago
Date of purchase: 17/03/2016
What Graham said about Direct Gap:
Good easy to use web site, good options, good service
Good options of GAP cover offered by Direct Gap whose name exactly reflects what they have on offer. I used the telephone service and spoke to a customer adviser in Hebden Bridge who explained the...

Read all
Trusted Customer
9 years ago
Date of purchase: 17/03/2016
Good company to deal with
Website very easy and person I spoke to on phone very courteous and efficient. Transaction completed quickly
IA
Ian
Derby
9 years ago
Date of purchase: 17/03/2016
What Ian said about Direct Gap:
Would recommend
Reasonable price Good range of cover
SL
Stuart Lindeman
Leicestershire
9 years ago
Date of purchase: 17/03/2016
What Stuart Lindeman said about Direct Gap:
Excellent and responsive
Very easy to access service with very helpful staff. I felt confident about the package offered me on my new car.
About Direct Gap
At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.
Read all
Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Direct Gap
At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.