Trousers too long and shirt broken. Customer service poor. Unable to swap broken shirt in store because I paid by PayPal. Customer advisor not apologetic at all. Advised to reorder again and they...
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Moss Bros
Moss
12 years ago
we do apologise for this. We obviously need to review the way that faulty goods are handled.
We are looking at how can improve our service on this matter.
Kind regards
Moss Online Customer Care
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Trusted Customer
12 years ago
Date of purchase: 27/12/2012
About as slick as you would ever want a process to be.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.