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Moss Reviews | Customer Service Reviews for https://www.feefo.com/reviews/moss-bros | Feefo

Displaying all 165,599 reviews

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

Prompt delivery !

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

Good service

Trusted Customer

10 years ago

Having a suit bag could give better experience

Trusted Customer

10 years ago

Date of purchase: 29/01/2015

highly delighted

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

I received an email saying that you had been informed by the courier of a failed…

I received an email saying that you had been informed by the courier of a failed delivery. I'm not sure why this was, as the delivery address was my office address, and is open 9-5.30pm, Monday to...

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Moss Bros

Moss

10 years ago

Good morning, Thank you for your recent feedback, We can confirm that there was an address query with this online order, a member of our customer services team has been in contact with you and fully resolved this query. Your order has been dispatched from our depot where our couriers will attempt delivery. If you need any further assistance then please do not hesitate to contact us at customerservices@mossbros.co.uk Best regards, Moss Bros Customer Service

Trusted Customer

10 years ago

Date of purchase: 27/01/2015

Bought 2 shirts from the Moss Esq range in the sale. Arrived within 3 days…

Bought 2 shirts from the Moss Esq range in the sale. Arrived within 3 days of ordering & very please with the quality. Also pleased to see that they looked exactly as pictured on the site.

Trusted Customer

10 years ago

Date of purchase: 29/01/2015

Service was great, when i contacted Moss they responded very quickly, and the order arrived…

Service was great, when i contacted Moss they responded very quickly, and the order arrived in very good time too

Trusted Customer

10 years ago

Date of purchase: 27/01/2015

Very nice fit, excellent value for money.

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

Excellent service and quick delivery

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

Easy to use website. Prompt delivery. Good quality and value suit.

Trusted Customer

10 years ago

Date of purchase: 30/01/2015

I have already logged a complaint with Moss Bros regarding my order. The order was delivered…

I have already logged a complaint with Moss Bros regarding my order. The order was delivered to the correct address but it was addressed to Sharon Craig instead of the recipient Mr Iain Dougan. For...

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Moss Bros

Moss

10 years ago

Good morning, We are sorry to hear of your cause for complaint, and assure you this isn't indicative of the level of service we usually provide. We will be investigating this matter further and we do thank you for alerting us to this. A member of our customer services team will also be in contact with you shortly. Best regards, Moss Bros Customer Service

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About Moss

A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.

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020 7447 7200

128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom