Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Moss Reviews

http://www.moss.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

11,720

1,583

367

274

631

14,575

ratings over the past year

Displaying all 165,693 reviews
Trusted Customer
13 years ago
Date of purchase: 28/04/2012
shop not so good internet shopping brillant
shop not so good internet shopping brillant
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 26/04/2012
First class service! Thank you.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 29/04/2012
Superb service, very fast delivery, item well packaged and exactly as described on the website.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 17/05/2012
Great service even when I chose the wrong size garment and had to return it.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 19/04/2012
Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't…
Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't have to pay it and hope I get it back [I am in Australia and not liable for VAT]. Products are great quality. Thank...

Read all
Trusted Customer
13 years ago
I have found customer service staff to be responsive and helpful.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 26/04/2012
Still awaiting a reply to a message and phone call asking to buy additional items.
Still awaiting a reply to a message and phone call asking to buy additional items.
Merchant Logo
Moss Bros
Moss
13 years ago
there was a system error and a character was missing on the email address, the emails were set to 'sean.reel@googlemal.com'. Please accept my apologies. This is the email I have sent: Dear Mr Reel Many thanks for your enquiry. Unfortunately we only sell Zegna set suits, we do not sell the trousers separately, I am really sorry to disappoint you. Hi Moss Team, I bought two Zenga Cloth suits recently. I would like to order a spare pair of trousers for each. Regards, Sean Once again I apologise. Kind regards Moss Online Customer Care
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 23/04/2012
Great product, well priced and prompt delivery. Overall a very positive experience
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 29/05/2012
Excellent - delivery was quicker tnat expected
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 26/05/2012
Great service and fast delievery
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 17/04/2012
delivery was ok and the shirt that came wwas correct for order only i ordered…
delivery was ok and the shirt that came wwas correct for order only i ordered wrong colour sent it back which did not arrive it then took days of searching for a scrap of paper with returns number...

Read all
0
Share
Not received a review invite?
About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
Read all
020 7447 7200
128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.