I was disappointed that there was a charge to defer collection until after week-end, I had to ensure I travelled back home day after my event to be home for collection. I have always had a couple of...
The online service was very very poor - while not difficult to use the information available was minimal. The main issue was that I wanted to collect from my local store. The system accepted my...
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Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Thank you for your recent feedback,
We are sorry to hear of your cause for complaint, and assure you this isn't indicative of the level of service we usually provide.
We will be investigating this matter further and we do thank you for alerting us to this.
All feedback we receive is used to improve our services going forward, we have taken your comments and they will be used to improve our online hire service.
Best regards,
Moss Bros Customer Service
The only negative is the website was a nightmare to use from my iPad, after several attempts I decided one final go using my iMac or I would try somewhere else and it worked. If the site worked...
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Product reviews
Date of purchase: 02/03/2015
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Trusted Customer
11 years ago
Brilliant service and professional staff, pass my thanks on please on my thanks.
Product reviews
Date of purchase: 02/03/2015
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Trusted Customer
11 years ago
I will probibally not use Internet banking again as there were a few issues
Brilliant service. Our local store was closed for refurbishment so had to measure and order online. Phoned the Cambridge store for advice and was talked through the whole process with a...
The staff in store were excellent. Please don't forget that. However I booked my hire for delivery and collection. When I went to the store for fitting I was told the delivery was not on the system...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
