Initially, this mattress is exactly as described. I have had hip surgery at an early age and was advised to always choose a hard mattress, but so far none seemed to fit right for me. This one was...
Read more
Leigh
Mattress Online
3 months ago
Hi there
I am sorry that you are experiencing issues with your mattress.
This doesn't sound right at all - if you could kindly make contact with our Customer Service team on 01709 780881 or customerservice@mattressonline.co.uk, we can then look into this further for you.
Let's get this sorted.
Kind regards
VERY VERY firm indeed! Only 3 stars because why is there no handle on one of the ends? This makes it MUCH harder to lift and rotate the mattress - REALLY, REALLY, REALLY ANNOYING and such a penny...
The quality is good for the price, but the mattress is too firm for daily use. I wish I hadn't missed the return window. Now I'm forced to buy a topper. I should've bought a more expensive mattress
It’s been 2 years now, so here is a review after 2 years of sleeping on it.
I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia,...
We are now 18 months in, the springs mak a noise, it feel like they have lost tension around the edges as the sides are no longer firm and the springs stick out the side. Neither of us are...
Within a couple of nights it had started to bag in the middle. I contacted Mattress Online to say that I wanted to exchange it. Opted for 30 nights. In the meantime I found it very uncomfortable and...
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
