How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

601

81

13

5

18

718

ratings over the past year

Displaying all 3,984 reviews

Trusted Customer

11 years ago

Fast service

Fast registration and quote

0

Trusted Customer

11 years ago

Never received forms or confirmation by email

Good price and easy to complete and understand, however I never received the documents or even a confirmation by email.

Paul

Markel Direct

11 years ago

Hi Angela, Steve from Markel Direct here. I would like to thank you for your feedback and apologise that your documents were not emailed immediately. I’m afraid this was down to a technical issue, but I can confirm it's been rectified now and we've sent your documents. Hopefully you have now received these but please contact me on 0845 688 2500 if you wish to discuss this further. Regards Steve

0

TC

Trusted Customer

Harrow

11 years ago

What Trusted Customer said about Markel Direct:

Top quality service

A great service, i am very happy.... Thank you :-))

0

Trusted Customer

11 years ago

Easy and fast

Was able to purchase a policy in minutes, very competitive rates as well.

0

TC

Trusted Customer

Beckenham

11 years ago

What Trusted Customer said about Markel Direct:

Easy and Quick

Simple, quick and very efficient.

0

Trusted Customer

11 years ago

Purchasing Professional Indemnity Insurance

The process was very quick and straight forward. I particularly appreciated the follow up email confirmations and being able to complete the paperwork online.

0

Trusted Customer

11 years ago

Very helpful & gave lots of good information

0

TC

Trusted Customer

Suffolk.

11 years ago

What Trusted Customer said about Markel Direct:

The service that I received was very good and got all of the information that…

The service that I received was very good and got all of the information that I required on the phone.

0

Trusted Customer

11 years ago

waiting to hear from Insurances company re direct debit

waiting to hear

0

Trusted Customer

11 years ago

Easy, quick, cheap

I hate computers but it was easy, quick and a great price for my indemnity insurance.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo