How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

399

51

10

5

6

471

ratings over the past year

Displaying all 3,678 reviews

Trusted Customer

Feefo Verified

4 hours ago

Sales team keep calling even though the policy is set to auto-renewal

I received 5 calls from different salespeople before my policy was expiring, even though it was set to auto-renewal

0

Trusted Customer

Feefo Verified

4 hours ago

0

MG

Mr Gontar

Feefo Verified

GBR

5 hours ago

What Mr Gontar said about Markel Direct:

Friendly and efficient.

Always an excellent service over many years. Very keen to clear up enquiries and put my mind at rest over questions.

0

MP

Mrs Phillips

Feefo Verified

GBR

5 hours ago

0

Trusted Customer

Feefo Verified

6 hours ago

good value

easy to navigate and good value for money

0

MK

Ms Kempson

Feefo Verified

7 hours ago

0

MM

Miss Mensa

Feefo Verified

7 hours ago

What Miss Mensa said about Markel Direct:

Lovely services 👌 ❤️

0

MM

Mr Mosley

Feefo Verified

GBR

7 hours ago

What Mr Mosley said about Markel Direct:

Prompt service, easy to understand, good price.

0

Trusted Customer

Feefo Verified

7 hours ago

Recommend

Have been using Markel for my PI insurance for years. Competitive prices and good customer service

0

Trusted Customer

Feefo Verified

7 hours ago

Public liability insurance

I received excellent customer service and easy to get a direct debit set up I would recommend this company yo anyone its starting a business up

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo