How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

Displaying all 3,984 reviews

Trusted Customer

Colwyn Bay

11 years ago

What Trusted Customer said about Markel Direct:

Positive

Very fast and easy going

Trusted Customer

Glasgow

11 years ago

What Trusted Customer said about Markel Direct:

Excellent Customer Experience

Very professional service and delighted with the price, thank you.

Trusted Customer

11 years ago

Business Indemnity Insurance Purchase

Firstly, the price was significantly lower than elsewhere for, in parts, a more comprehensive policy. The process was incredibly simple and all relevant documentation was delivered very quickly. I...

Trusted Customer

11 years ago

What Trusted Customer said about Markel Direct:

Excellence

Excellent Service & Good website for insurance application

Trusted Customer

11 years ago

Professional Indemnity Cover

Excellent online service - site and forms easy to navigate. Rates very competitive.

Trusted Customer

11 years ago

I searched on line for this Professional Indemnity insurance and was really shocked to see attitudes…

I searched on line for this Professional Indemnity insurance and was really shocked to see attitudes as well as price. Then I rang Markel Direct and got a nice response and the price was even...

Trusted Customer

11 years ago

Well worth the investment

Easy helpful and reasonable

Trusted Customer

Maidstone

11 years ago

What Trusted Customer said about Markel Direct:

I got my PI on the hurry up from Markel

I had been searching for PI Insurance for a small Consultancy for some time and a friend advised me to look at Markel. I did so and within 10 minutes I had signed up and got my Policy - SERVICE

Trusted Customer

11 years ago

No response to email

I set up a new policy on 26August for my new limited company but because my email address is still the same as on my previous policy, your system has set it up in the old limited company's name. Gold...

Paul

Markel Direct

11 years ago

Good morning, Steve from Markel Direct here - first of all, thank you for your feedback. I would like to apologise that your old company name was picked up by our system. This was amended a couple of days ago (as soon as you made us aware), although you clearly didn't receive the email with your amended documents. I sent these again this morning and I'm pleased you've now confirmed receipt of the documents with your new company name. If I can be of any further assistance please don't hesitate to contact me on 0845 688 2500. Kind regards Steve

Trusted Customer

11 years ago