Luxury Gold Reviews

We are sincerely disheartened to read that you felt you had a difficult journey with us. Whilst, your email has not reached us yet, this feedback has been immediately relayed to our Guest Relations Department. We thoroughly investigate each complaint, and appreciate your patience whilst we make our inquiries, and one of our representatives will contact you directly. 

We are delighted that our Travelling Concierge and Local Experts helped you to have such an educational experience in Central Europe. Furthermore, we have passed on all of your recommendations for how to make the tour even more enjoyable to our Operations and Product Development teams for their review. Nevertheless, we hope to have the pleasure of welcoming you back to experience touring in style once again. 

It deeply saddens us to read that train delays affected your touring schedule for Toronto. Whilst we do advise our guests that there may be potential disruptions, and therefore recommend booking evening flights when departing, as the city sightseeing tour can be changed from day fourteen to day sixteen, we are sorry to learn that this issue impacted your journey. The mentioned concerns aside, it remains our hope that you had a fantastic time in your first two weeks exploring Canada with us, and returned home with some great stories to share of your adventure.

Thank you for your lovely feedback, it truly pleases us to read that you had a wonderful time taking in the sights with us across America. What's more, we are delighted that our Tour Director assisted to enhance your journey, and we hope to welcome you back to explore more of our amazing Luxury Gold Itineraries soon. 

We are so grateful for your enthusiastic recommendation, and absolutely delighted to read that you had such a fantastic time exploring this region of America with us. Moreover, we hope you carried home some amazing memories of your time away.

Please allow us to apologise for any oversights regarding your booking. However, we hope that the management at the accommodations helped to eventually resolve this matter. Nevertheless, we have passed on your suggestions to our Operations team for their consideration, and we hope that you have taken many amazing memories away from your Central Europe adventure. 

One of the best ways to experience a new place is through the eyes of someone who has a deep-seated connection with it and a passion for sharing their enthusiasm with others. This is what we hope to provide for our guests through our Travelling Concierges and Local Experts, and it makes us exceedingly happy to read that this was your experience while exploring Central Europe with us. Thank you for taking the time to share your impressions of this tour with us, and we hope you journey was full of special moments.