Luxury Gold Reviews

We love creating experiences that our guests will treasure forever and no one does this as well as our dedicated Travelling Concierges. They're carefully handpicked based on knowledge and experience, and still, they undergo further training to ensure the highest standards of professionalism are met. We're therefore delighted to learn of the meaningful role yours played in the creation of comfortable, hassle-free memories during your journey through Japan. To continue, we regret to learn of your concerns regarding some of the destinations included in the itinerary and are thankful for you bringing these to our attention. Please know that this feedback has been shared with our Product Development team for review to make enhancements where appropriate. We're pleased that your experiences abroad were otherwise uplifting and we hope they inspired the creation of many endearing memories.

It was great to read about the overall exceptional time you had on the Majestic Japan guided holiday, as this first-hand insight is very important to us and is being given much attention. Our Travelling Concierges are knowledgeable, experienced, and undergo further training to ensure the highest standards of professionalism are met. We therefore regret to learn of your concerns regarding Hiromi, although we remain delighted to know that she was otherwise exceptional throughout your escorted journey. To continue, our Product Development team develops our itineraries based on notable points of interest, logistical restrictions, and previous guest satisfaction. We're nevertheless disheartened to read your comments regarding some of the activities included in the itinerary and have consequently shared your feedback with them for further analysis. With that said, we're pleased that your experiences abroad were particularly uplifting and we hope they led to the creation of many endearing memories.

Thank you so much for your positive feedback on the Luxury Gold Majestic Japan guided vacation that you recently experienced. We're thrilled to hear that all aspects of the trip lived up to your expectations. We hope that we will have the pleasure of sharing our passion for travel with you again in the future.

Thank you for sharing constructive feedback about your recent experience in Eastern Canada, as this first-hand insight is very important to us and is being given much attention. With an average of just thirty guests and a maximum size of forty, Luxury Gold proudly hosts smaller group sizes than industry standard. In addition, we also offer Special Small Group Departures, where you’ll travel in the company of twenty-four guests maximum. To continue, we regret to learn of your dining experiences in question and would like to apologize for any discomfort caused as a result. Please know that our Operations team has been notified and will review this feedback further to make enhancements where appropriate. Regarding the Travelling Concierge, we're surprised to learn that he was anything short of exceptional, considering our Travelling Concierges are carefully handpicked and undergo extensive training the ensure the highest standards of professionalism are met. Our Operations team will also address these comments with him directly to ensure a better experience going forward. With that said, we're pleased to have otherwise played a meaningful role in the creation of uplifting experiences during your time in Canada and we hope that they led to the creation of many endearing memories.