Travel documents were delivered promptly, and provided valuable information.
Our tour director, Jen Hirtle, was the best; organized and very personable.
The bus, tour, concierge, driver were excellent attending to all our needs with a good deal of good humour along the way.
Date of purchase: 14/07/2018
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Sharlene Hoffman
Feefo Verified
7 years ago
What Sharlene Hoffman said about Luxury Gold:
I was very impressed with our tour guide. Her knowledge, attitude, helpfulness was unsurpassed.
And the driver was suburb.
Product reviews
Date of purchase: 21/07/2018
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Trusted Customer
Feefo Verified
7 years ago
Yes I would highly recommend them. The tour director and bus driver were excellent. Very tolerant , patient , knowledgeable and were available to answer any questions and help with any issues.
Outstanding service provided by our hostess Jen Hirtle and all hotel personnel. Our coach driver Eugene was also excellent!
Product reviews
Date of purchase: 21/07/2018
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Gary Saunders
Feefo Verified
7 years ago
What Gary Saunders said about Luxury Gold:
Too much free time time and wasted time. Driving around cities rather than having the opportunity to stop and do tours or take photos. Poor quality rooms in good hotels. The scheduling should be...
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Kyle
Luxury Gold
7 years ago
Thank you for sharing constructive feedback about your experience in Eastern Canada and USA, as this first-hand insight is very important to us and is being given much attention. We regret to learn of your concerns regarding the structure and pace of the itinerary, although we remain pleased to know that you were exceptionally satisfied with the destinations visited. Please know that your feedback has been shared with our Product Development team for further evaluation and to make enhancements where appropriate. To continue, we're disheartened to read that you felt some of the accommodations didn't meet the high standards we're recognized for. We'd like to apologize for any discomfort caused as a result and can confirm that your comments have also been shared with our Quality Control team for analysis in that regard to ensure a better experience going forward. With that said, we hope your North American journey was otherwise particularly uplifting and for the chance to restore your full trust in Luxury Gold.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.