Thank you for sharing your feedback. We are pleased to hear that you enjoyed the carefully curated itinerary and the exceptional standard of accommodation throughout your journey. It is especially rewarding to know that the experience provided meaningful insight into Japan’s rich culture and heritage, creating such a memorable Luxury Gold holiday. We appreciate your kind comments and hope to welcome you on another exceptional journey in the future.
This tour does a wonderful job of displaying the diversity & beauty of Switzerland. Really enjoyed the contrast between the cities, the alpine landscape & quaint ski towns and the magnificent...
Read more
Product reviews
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your experience.
It is a pleasure to read that your journey showcased the diversity and beauty of Switzerland, from its vibrant cities and alpine landscapes to its charming mountain towns and spectacular glaciers. We are pleased that the thoughtfully planned itinerary, carefully selected hotels and smaller group size all contributed to such a memorable holiday.
We also appreciate your kind recognition of your Travel Concierge and Coach Driver. It is rewarding to know that the attentive service, flexibility and expert guidance helped create such an engaging experience, with highlights including Zermatt, the journey to Gornergrat and your farewell dinner on the Stanserhorn.
Thank you for your recommendation, and we hope to welcome you on another Luxury Gold journey in the future.
Excellent smooth journey with door to door black car pick up / drop off , small group which became a family, excellent knowledgeable energetic fun tour director *Personal information removed by...
Read more
Product reviews
Uploaded media
View all media (5)
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your experience.
It is a pleasure to read that you enjoyed the seamless door to door service, the small group atmosphere and the carefully planned itinerary, which allowed you to experience so much of Norway in just 11 days while still having time to relax or explore independently. We are also pleased that the exceptional service provided by your Travel Concierge, together with the care of your Coach Driver, helped make your journey so memorable.
Your kind comments about the stunning scenery of Bergen, Geiranger and the Flåm Railway are greatly appreciated. We hope to welcome you back for another Luxury Gold journey in the future.
Date of purchase: 27/06/2026
0
Share
Trusted Customer
Feefo Verified
2 months ago
A couple of things need improvements:
1. Hotel rooms- Although the hotels are mainly 5 stars, we certainly did not get the better rooms. At St Moritz, we had to get our room changed as it was a...
Read more
Product reviews
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your detailed feedback.
We are sorry to read that aspects of your journey did not meet the high standards you have come to expect from Luxury Gold. We appreciate your comments regarding the hotel room allocation in St Moritz, the quality of the included dining experiences, including your visit to the Michelin starred restaurant, and the wine tasting experience at Domain De La Croix. Your observations regarding the service, presentation and overall execution of the wine tasting are particularly valuable and will be shared with the relevant teams for review.
We also regret to read that the level of service provided by the Travel Concierge did not match your previous Luxury Gold experiences. We recognise the importance of delivering a consistently attentive and personalised service, and your feedback will be shared with the appropriate teams as part of our ongoing commitment to maintaining our premium standards.
We are, however, pleased to read that you enjoyed the overall itinerary and appreciate you taking the time to provide such thoughtful feedback.
Thank you again for travelling with Luxury Gold, and we hope to have the opportunity to welcome you on another journey in the future.
Date of purchase: 28/06/2026
0
Share
JC
Judy Carter
Feefo Verified
GEO
3 months ago
What Judy Carter said about Luxury Gold:
Excellent
Product reviews
Kim Devereux
Luxury Gold
2 months ago
We appreciate that you chose Luxury Gold for your tour and thank you for being our guest.
Date of purchase: 28/06/2026
0
Share
SP
Sara P
Feefo Verified
3 months ago
Product reviews
Kim Devereux
Luxury Gold
3 months ago
Thank you for being our guest and for travelling with Luxury Gold.
Exceptional service with good knowledge and attention to detail! All stops are very well coordinated. You can travel in comfort!
Product reviews
Kim Devereux
Luxury Gold
3 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you experienced exceptional service and appreciated the knowledge, attention to detail and seamless coordination throughout your journey. It is also great to know that you travelled in comfort.
We are especially pleased to read that you enjoyed the thoughtfully designed itinerary, which showcased both Japan's iconic destinations and its lesser visited northern regions, as well as the opportunity to experience unique events that made your journey even more memorable.
Thank you again for your kind words. We appreciate your feedback and hope to welcome you on another Luxury Gold journey in the future.
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are sorry to read that your experience did not meet your expectations, particularly given the significant investment you made in your holiday. We understand your disappointment regarding the changes to the itinerary, including the cancellation of your extended stay and the Eiffel Tower dining experience, as well as your concerns about the accommodation, dining, group size and the amount of free time during the exceptional heat.
We appreciate you acknowledging the chef's lunch and some of the hotel experiences as highlights of your journey. Your comments regarding the overall value of the trip and your expectations of the Luxury Gold experience are important to us and will be shared with the relevant teams for careful review.
Thank you again for bringing your concerns to our attention. We appreciate your feedback and regret that this journey did not provide the experience you had anticipated.
The guides were ever knowledgeable and personable.
Product reviews
Kim Devereux
Luxury Gold
3 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback. We are pleased to read that your Travel Concierge and Local Specialists were knowledgeable and personable, helping to bring each destination to life. It is also great to know you enjoyed the well-planned itinerary and the many opportunities to experience the local culture throughout your journey. We appreciate your kind comments and thank you for sharing your experience with us.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.