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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

5 years ago

Sturdy and pretty

Delivery to Victoria was quicker than I thought! Bunk was relatively easy to construct and is super sturdy! Only one piece was mislabeled but that was no problem and there were plenty of screws etc.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your feedback and 4 Star Rating. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 11/07/2020

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Trusted Customer

5 years ago

AMAZING

The service was great. The Ladies gave me so many options and great opinions

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for you 5 Star Rating and amazing feedback. We look forward to having you shop with Luxo Living again!

Product reviews

Date of purchase: 14/07/2020

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Trusted Customer

5 years ago

Amazing quality bunk beds and fast delivery!!

I would highly recommend buying from Luxo Living! I’ve already told my family about it. The bunk bed quality is amazing and was so easy to setup up with the easy to read instructions. The mattress...

Product reviews

Date of purchase: 09/07/2020

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TA

Tasha Anderson

Sydney

5 years ago

What Tasha Anderson said about Luxo Living:

I’m very happy with my purchase...

Easy and affordable I will be recommending to anyone who needs Furniture especially for the kids bunk beds, the bunk bed I picked came with a cute little lounge the kids adore”

Product reviews

Date of purchase: 11/07/2020

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Trusted Customer

5 years ago

Product good. Service problematic.

Chair is as expected. However I have still only received half the order. Waiting on one chair. Also waiting on a reply to my emails about the chair ETA.

Luxo Living Customer Service

Luxo Living

5 years ago

We are extremely sorry that you that you still haven't received the other chair that you purchased. Please know that one of our Support Team is already working this out for you and will contact you soon for the update. We are hoping that this issue gets resolved at the earliest. Please accept our sincerely apology for the delay and inconvenience. Kind regards, Luxo Living Team

Date of purchase: 12/06/2020

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Trusted Customer

5 years ago

Product is great, communication not so good.

Have purchased furniture furniture several times thru Luxo, the quality is always very high standard. I would however like better communication with the Luxo offices, its hard to reach anyone, and...

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback and 4 Star Review. We will take your feedback on board and pass onto the relevant parties. We look forward to having you shop with us again.

Date of purchase: 07/07/2020

0

MA

Megan Adderley

5 years ago

What Megan Adderley said about Luxo Living:

Excellent service, very quick

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 4 Star Review and feedback. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 13/07/2020

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Trusted Customer

5 years ago

Luxo living sales was great but Quality of Product Cheap Difficult assembly

The service from Luxo living sales agent was great however the product is terrible quality. We bought 2 King single wooden beds and there were scratches on the wood, missing screws and the...

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you were happy with the service Luxo Living have provided, however sorry to see that your items arrived defective and with issues. I have seen that you have not yet lodged a claim with us, so one of our support representatives will be in touch with you to discuss any product issues you have and how we can resolve them for you. Thank you for bringing this to our attention.

Product reviews

Date of purchase: 10/07/2020

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Trusted Customer

5 years ago

I sent an email regarding my order and never received a reply

Luxo Living Customer Servic

Luxo Living

5 years ago

We are very sorry to hear that you sent an email and it was not replied to. We will investigate into this matter.

Product reviews

Date of purchase: 12/07/2020

0

KS

Kimberley Smith

Melbourne

5 years ago

What Kimberley Smith said about Luxo Living:

The double bunk beds are excellent quality and were very easy to put together. Only negative were the boxes came on separate deliveries over a few days, not major, kids just wanted their bunks up...

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We apologise that the cartons were separated during delivery, we will pass that feedback onto Hunter Express. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 09/07/2020

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Luxo Living Reviews

Cornelia Triple Bunk Bed with Storage Drawers - WhiteMore reviews of this product (21)View product websiteLovely bunk that arrived quickly and was relatively easy to put together! Very sturdy. Kids love it and dad does too!

Lexi 160 x 230cm Two-Toned Modern Floor RugMore reviews of this product (2)View product websiteThe best carpet I have bought. The quality is amazing and the size was perfect for the lounge. I would buy more in the future

Cornelia Triple Bunk Bed with Storage Drawers - WhiteMore reviews of this product (21)View product websiteAmazing bunk beds!! Easy to setup

Iris 25cm Firm Pillow Top Pocket Spring Mattress - DoubleMore reviews of this product (7)View product websiteAmazing quality and such a great price!

Iris 25cm Firm Pillow Top Pocket Spring Mattress - SingleMore reviews of this product (3)View product websiteAmazing quality and such a great price!

Nero Natural Pine Triple Bunk Bed - WhiteMore reviews of this product (11)View product websiteBeautiful but perfect for growing 6-4 year old girls!

Merida Kids Armchair with Storage Drawer - BlueMore reviews of this product (2)View product websiteMy girls adore it especially the storage part under the seat!

Cornelia Triple Bunk Bed with Storage Drawers - CappuccinoMore reviews of this product (8)View product websiteNice solid bunk beds, colour was as pictured, overall good quality.

Luxo Vambelle Modular Outdoor Sofa Set - Grey CushionMore reviews of this product (2)View product websiteThe outdoor lounge had easy assembly. Is comfort and looks great

Nero Natural Pine Triple Bunk Bed - WhiteMore reviews of this product (11)View product websiteexcellent quality, beautiful finish.

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