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ratings over the past year

Lumon is no longer an active Feefo customer
Displaying all 8,174 reviews
RP
Robert Packer
1 year ago
Date of purchase: 01/08/2023
What Robert Packer said about Lumon:
An excellent service which is reliable and very easy to use. I would highly recommend it.
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review Robert. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here and that you would recommend us to others.
Trusted Customer
1 year ago
Date of purchase: 25/07/2023
Excellent service
I find the service very good and would recommend Lumon
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here and we are so happy to hear you would recommend us to others.
Trusted Customer
1 year ago
Date of purchase: 01/08/2023
Excellent 👍
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here.
CB
Christopher Bellis
1 year ago
Date of purchase: 31/07/2023
What Christopher Bellis said about Lumon:
Works OK Little complicated but getting better. Glad to get a call from an account officerr,
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review Christopher. We are so glad to see you have had a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here, regarding the parts you are finding complicated we are working to make our online portal easier to use so I hope in the future you will have an even better experience there.
Trusted Customer
1 year ago
Date of purchase: 24/07/2023
Service is provided on time without fuss. Any problems or changes also dealt with and they keep you fully informed. Simply the best
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here even when facing problems.
Trusted Customer
1 year ago
Date of purchase: 31/07/2023
Efficient, good communication & service.
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here with our communication and service.
Trusted Customer
1 year ago
Date of purchase: 12/07/2023
Excellent, timely, trustworthy, and extremely professional.ru, a
Excellent, timely, trustworthy, and extremely professional service.
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Sharan Dhillon
Lumon
1 year ago
Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here and we are delighted you found us to be excellent and extremely professional.
RL
Roger Long
France
1 year ago
Date of purchase: 31/07/2023
What Roger Long said about Lumon:
the new format for the portal is anything but self explanatory. you maybe familiar with the screens and terminology, but i am not. as i found before, there is always the danger of making the same...

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BD
Behram Dastur
1 year ago
Date of purchase: 31/07/2023
What Behram Dastur said about Lumon:
Excellent all round service. Easy to operate website and contact via telephone was good too and good exchange rates.
IH
Ian Hill
1 year ago
Date of purchase: 31/07/2023
What Ian Hill said about Lumon:
Easy Online Transaction
It was an easy online experience, although I do think the make a payment option should be clearer, perhaps “Make Payment to Whom”, otherwise it appears Lumon are asking me to make a payment for the...

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About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
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40 Holborn Viaduct, London, Greater London, EC1N 2PB, United Kingdom
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About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.