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Lumon Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lumon-pay-limited | Feefo

Displaying all 8,174 reviews

Ann Warden

France

1 year ago

Date of purchase: 01/08/2023

What Ann Warden said about Lumon:

Excelent service

Good service and I have been using them for 16 years and have also recommended Lumon

Sharan Dhillon

Lumon

1 year ago

Thank you for your review Ann. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to continually meet that for you over your 16 years of using us.

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David Hughes

South Shields

1 year ago

Date of purchase: 19/07/2023

What David Hughes said about Lumon:

Transactions completed to my satisfaction,no problems experienced.

Sharan Dhillon

Lumon

1 year ago

Thank you for your review David. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here.

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Paul Nazer

1 year ago

Date of purchase: 28/07/2023

What Paul Nazer said about Lumon:

Exceptional service

The rates are good, the back up customer service is exceptional, in particular Chloe Deane, the deal was made in the morning and arrived at my french bank the same day .

Sharan Dhillon

Lumon

1 year ago

Thank you for your review Paul. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see Chloe has managed to meet that for you here with her exceptional service.

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Rita Leadbitter

1 year ago

Date of purchase: 25/07/2023

What Rita Leadbitter said about Lumon:

Would use again

Very informative very helpful polite staff all went very smoothly

Sharan Dhillon

Lumon

1 year ago

Thank you for your review Rita. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here with our polite mannerisms and we hope you will use us again in the future.

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Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Cost effective foreign currency transfers

A quick, reliable and cost effective way to transfer funds abroad. Exemplary customer service included with immediate receipt of rate of exchange and amount transferred. Highly recommended.

Sharan Dhillon

Lumon

1 year ago

Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here with our exemplary customer service and am so happy to note you recommend us so highly.

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Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Dependable

Always reliable. Not sure the exchange rate is the best, but the dependability of the service is much appreciated

Sharan Dhillon

Lumon

1 year ago

See full customer review

Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Very good service. Very helpful. I have been using this company for a number of years without any problems.

Sharan Dhillon

Lumon

1 year ago

Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to continually meet that for you during your time of using us for you fx needs.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Easy transaction

East to use the portal and quick transfer of money to our account. Like the fact you can request the funds from UK account at the same time

Sharan Dhillon

Lumon

1 year ago

Thank you for your review. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible services to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here with our portal and are so happy to see you are finding it easy to use.

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Neil Palin

1 year ago

Date of purchase: 01/08/2023

What Neil Palin said about Lumon:

Good rate and next day in foreign bank as promised

Sharan Dhillon

Lumon

1 year ago

See full customer review

Paul Grunshaw

1 year ago

Date of purchase: 01/08/2023

What Paul Grunshaw said about Lumon:

I thought the exchange rate could have been a bit better.

The staff are all helpfully and professional

Sharan Dhillon

Lumon

1 year ago

Thank you for your review Paul. We are so glad to see you have had such a positive experience with us. Here at Lumon we strive to always put the customers first and offer the best possible customer service to ensure a smooth and happy journey with us. I am so glad to see we have managed to meet that here with our helpfulness and professionalism.

See full customer review

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About Lumon

We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.

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020 3384 7280

40 Holborn Viaduct, London, Greater London, EC1N 2PB, United Kingdom