Hi Jennifer, thank you so much for taking the time to feedback to us, We are very sorry to learn that you felt the holiday homes/exclusive lodges were too close,.....We consciously made a huge effort with the planning of our park to make sure the holiday homes were placed so that no-one is overlooked and has their own privacy, We are sorry to hear you encountered a rude member of staff as this is unheard of within our team, please could you call 0333 200 2550 where we can discuss this further? Many thanks