How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Completely Italy ( formally Long Travel) Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 609 reviews

Mr Phillips

Feefo Verified

9 years ago

What Mr Phillips said about Completely Italy ( formally Long Travel):

Long Travel have always been first class for us.

The hotel was exactly as described and just what we needed. Nothing was too much trouble for the hotel staff and the food was outstanding. Once again Long Travel delivered to the expectations they...

Janet

Completely Italy ( formally Long Travel)

9 years ago

Thank you Mr Phillips for you review following your Long Travel holiday to Villa del Golfo in Sardina. We look forward to organising another holiday to Italy.

Primila Lewis

Feefo Verified

Oxford

9 years ago

What Primila Lewis said about Completely Italy ( formally Long Travel):

You made our trip a joy!

All the arrangements from the initial making of the itinerary for our two week holiday in Sicily in September to the bookings of hotels exactly to our taste and budget and each one a delight, to the...

Janet

Completely Italy ( formally Long Travel)

9 years ago

Thank you for you review of Long Travel, it was a pleasure to organise everything for your trip to Sicily and we look forward to helping with your next holiday to Italy .

Mrs Webb

Feefo Verified

Gravesend

9 years ago

What Mrs Webb said about Completely Italy ( formally Long Travel):

The booking experience was really good!

Our booking went very smoothly and everyone I spoke to was extremely helpful. The information we were sent was thorough, explaining everything we required.

Mrs Walker

Feefo Verified

Kent

9 years ago

What Mrs Walker said about Completely Italy ( formally Long Travel):

Friendly , enthusiastic and helpful.

Disorganised. Different departments/ people needed to be consulted for each query.

Mr Cookson

Feefo Verified

9 years ago

What Mr Cookson said about Completely Italy ( formally Long Travel):

Good service, good hotel, easy and efficient travel to and from the airport

The whole booking procedure was quick and professional and it was good to deal with a person who knew what they were doing

Mr Turner

Feefo Verified

9 years ago

What Mr Turner said about Completely Italy ( formally Long Travel):

Excellent service by Long Travel

Clear support and advice.

Mrs Whatman

Feefo Verified

9 years ago

What Mrs Whatman said about Completely Italy ( formally Long Travel):

Highly recommended

Efficient and knowledgeable. The accommodation was excellent . Tickets and car hire well organised .

Mr Harbinson

Feefo Verified

9 years ago

What Mr Harbinson said about Completely Italy ( formally Long Travel):

Excellent customer service as usual. After some initial hiccups got sorted ...

Excellent customer service as usual. After some initial hiccups got sorted with two great hotels in excellent locations.

Janet

Completely Italy ( formally Long Travel)

9 years ago

Thank you Mr Harbinson for your review and comments regarding our booking process and customer service. I am very happy you enjoyed your holiday to Basilicata and Naples and I am glad we sorted out any initial hiccups. We look forward to organising your next holiday to Italy.

Steve and Nicky Shaw

Feefo Verified

Bude, Cornwall

9 years ago

What Steve and Nicky Shaw said about Completely Italy ( formally Long Travel):

Thank you for the lovely holiday in Lecce

Long Travel found us a very nice hotel in a great position. The booking process was smooth and marked by efficiency and friendlinesss. The transfers, which LT booked for us but which we paid for...

Mr Thomas

Feefo Verified

Carmarthen

9 years ago

What Mr Thomas said about Completely Italy ( formally Long Travel):

Great locations and sites. v.good hotels - arrival v.difficult in 2 places

Everything was done efficiently and courteously. The locations were interesting and we were made very welcome at all our hotels The issue is more detailed directions re. finding the hotels,...

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo