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Homefire Reviews

https://www.homefire.co.uk
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ratings over the past year

Homefire is no longer an active Feefo customer
Displaying all 1,623 reviews
Trusted Customer
2 years ago
Date of purchase: 30/08/2022
Easy to order on line. Frequently updated regarding delivery and quick service. Delivery driver friendly and very helpful.
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Trusted Customer
2 years ago
Date of purchase: 30/08/2022
Easy we be sure. Simple delivery. Products left in at back of house as requested
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Trusted Customer
2 years ago
Date of purchase: 29/08/2022
Happy to take you money
Happy to take your money. A delivery some time in the future. Communication vertically non existant. I have to say they have refunded the money after waiting for a month for a delivery date.
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Trusted Customer
2 years ago
Date of purchase: 29/08/2022
Excellent service
Always reliable. Excellent service eveytime I've used them.
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MP
Mercia Powis
2 years ago
Date of purchase: 26/08/2022
What Mercia Powis said about Homefire:
Great coal- price & delivery
Great services- coal came quickly- good price and delivered by Steve who was brilliant! Quick efficient & really happy with product.
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GP
Gina Parkin
2 years ago
Date of purchase: 30/08/2022
What Gina Parkin said about Homefire:
Excellent service
Excellent service. Easy to order online. Order quickly confirmed and informed of delivery date. Driver very helpful
1
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PG
Pamela Gray
Bedfordshire
2 years ago
Date of purchase: 29/08/2022
What Pamela Gray said about Homefire:
Very satisfied 😊
Definitely recommend… good delivery on time as advised by company. Very competitive prices will definitely use again 😊
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PL
Patricia Leak
2 years ago
Date of purchase: 30/08/2022
What Patricia Leak said about Homefire:
Coal never arrived got refunded
Waited 4 weeks for delivery didn't arrive so took a refund 400kg smokeless coal
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servicedeliveryteam@cplindustries.co.uk
Homefire
2 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders.
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Steve Symons
Banstead
2 years ago
Date of purchase: 30/08/2022
What Steve Symons said about Homefire:
NOWHERE NEAR GOOD ENOUGH
6 weeks after order, I am still awaiting delivery or even news of a delivery. Whilst my emails have been responded to quickly, they are just standard generated replies. Just look on the web site (to...

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servicedeliveryteam@cplindustries.co.uk
Homefire
2 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders. Please rest assured we are working through these orders as quickly as possible and will be back in touch as soon as we have a scheduled delivery date.
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Trusted Customer
2 years ago
Date of purchase: 29/08/2022
Excellent service
Excellent service both from ordering through to delivery. Has made life much easier being able to order direct from Homefire instead of having to purchase a couple of bags here and there at over...

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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.
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01246212001
Westthorpe Fields Road, Killamarsh, Sheffield, South Yorkshire, S21 1TZ, United Kingdom
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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.