This was the first time that we had ordered over the phone (for some reason my antivirus would not let me use your website). All went well but somehow, someone selected the wrong address. This...
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Taisie
Laughing Dog Food
9 years ago
Hello Dai, Thank you for your feedback. I'm sorry to hear you had a mix up with your delivery postcode. We certainly strive to provide our customers and their dogs with the best product and service that we possibly can unfortunately human error on occasion does intervene, but thank you for making us aware and I am glad that we were able to sort it out quickly and efficiently for you and that it hasn't disuaded you from using Laughing Dog. I shall ask our webteam to look at the website with regards to your antiviruss stopping you from using it - could you possibly let me know which anti-virus it is that you use? We hope we continue to make your four-legged friends tails wag and tummies 100% dog happy. With best wishes, Laughing Dog.
My order usually arrives 2 days after I have placed it, so my dog is never short of his favourite food.
My dog enjoys his food, and we also use it as treats on our walks and when training. I usually...
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Product reviews
Date of purchase: 20/02/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Laughing Dog Food:
Service and product are excellent, only slight disappointment was that you delivered the goods to my home address rather than the delivery address that was stated on the order and delivery note!...
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Taisie
Laughing Dog Food
9 years ago
Hello Maria, Thank you for your feedback. We're really sorry to hear about the above but thank you for making us aware though as it means we can look into it our end and see how it happened and as a result ensure it doesn't happen again. It's lovely to hear your dogs continue to enjoy Laughing Dog, long may it continue. With best wishes, Laughing Dog
I thought the service received from ordering on line was excellent. I now have two happy dogs as they love the cheesy biscuits.
My only 'minor grumble' relates to the postage cost as you don't offer...
My dog loves his new food, shall be ordering more very soon. There will be a new addition by the summer so shall start him off with your puppy food. Pity that you don't do a renal diet as my older...
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