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Laptops Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/laptops-direct | Feefo

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Trusted Customer

Feefo Verified

norwich

16 years ago

What Trusted Customer said about Laptops Direct:

never buy anything from buy it direct (laptops direct) worst online store i have ever…

never buy anything from buy it direct (laptops direct) worst online store i have ever used. will also try to charge for them checking it over £45. Will also call you after the puchase to try to...

Product reviews

Date of purchase: 17/08/2009

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TC

Trusted Customer

Feefo Verified

Bristol

16 years ago

What Trusted Customer said about Laptops Direct:

The netbook had a cable poking out of top part of the case (the screen…

The netbook had a cable poking out of top part of the case (the screen section). I mentioned it to customer services but never got a response. Wasn't asking for anything, simply highlighting the...

Product reviews

Date of purchase: 31/07/2009

0

Trusted Customer

Feefo Verified

16 years ago

very happy withthe purchase and also had a call before it was dispatched to make…

very happy withthe purchase and also had a call before it was dispatched to make sure that i had ordered all the right software and also to give me an update on any offers it was a really good...

Product reviews

Date of purchase: 14/08/2009

0

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Trusted Customer

Feefo Verified

Wales

16 years ago

What Trusted Customer said about Laptops Direct:

Excellent service, ordered on Sunday and it was here by Tuesday!

Product reviews

Date of purchase: 17/08/2009

0

TC

Trusted Customer

Feefo Verified

Newcastle Upon Tyne

16 years ago

What Trusted Customer said about Laptops Direct:

As I encountered dificulties with my credit card, it was absolutely fantastic to get a…

As I encountered dificulties with my credit card, it was absolutely fantastic to get a concerned phone call from you instead of what I am aware of other companies doing and simply sending a letter...

Product reviews

Date of purchase: 11/08/2009

0

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Trusted Customer

Feefo Verified

France

16 years ago

What Trusted Customer said about Laptops Direct:

I was expecting a better quality laptop from Asus.

Product reviews

Date of purchase: 15/08/2009

0

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Trusted Customer

Feefo Verified

Bedford

16 years ago

What Trusted Customer said about Laptops Direct:

Despite having the laptop checked before it was delivered one of the keys was broken…

Despite having the laptop checked before it was delivered one of the keys was broken on receipt.

Product reviews

Date of purchase: 12/08/2009

0

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Trusted Customer

Feefo Verified

Germany

16 years ago

What Trusted Customer said about Laptops Direct:

Being pestered by Home IT Help Desk emails was very irritating (offering me extended support).…

Being pestered by Home IT Help Desk emails was very irritating (offering me extended support). I am unsure of the legalities of my details being passed on in this way.

Product reviews

Date of purchase: 12/08/2009

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TC

Trusted Customer

Feefo Verified

Redcar

16 years ago

What Trusted Customer said about Laptops Direct:

Arrived not working properly, even though i paid extra for pre delivery!!, after sales i…

Arrived not working properly, even though i paid extra for pre delivery!!, after sales i paid for not helpful and rude! Took it back returned still not 100% a friend reloaded via Windows and has been...

Product reviews

Date of purchase: 15/08/2009

0

TC

Trusted Customer

Feefo Verified

London

16 years ago

What Trusted Customer said about Laptops Direct:

This is the second laptop I have bought from this retailer. Both experiences have been…

This is the second laptop I have bought from this retailer. Both experiences have been very good.

Product reviews

Date of purchase: 14/08/2009

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Laptops Direct Reviews

Samsung N120 Netbook in WhiteView product websiteGood Points: nice unit performs well good battery life Improvement Points: even though this has the biggest keyboard in the range it still feels a little small

Grade A1 - Acer One A110L netbook in BlueView product websiteGood Points: Great little laptop. It does what it says on the tin. Very portable netbook Improvement Points: Rquired a memory upgrade to get the most from it.

Lenovo N500 LaptopView product websiteGood Points: it is a really nice performing laptop and has a quick processing chip Improvement Points: the battery life is disappointing needs to be near a socket as the battery only lasts for a...Read more

Grade A1 - Asus EEEPC 904HD Black NetbookView product websiteGood Points: Really pleased with this netbook. Had never bought refurbished electronic goods before but would certainly buy them again. Does all basic requirements and easy to set up, Really good...Read more

Acer Aspire 5536-643G50Mn LaptopView product websiteGood Points: Wide screen, and 16:9 aspect ratio Number pad Great quality webcam Improvement Points: Fairly Heavy Holds dust quickly Hard to clean

ASUS N20A-2P040C LaptopView product websiteGood Points: Facial recognition software is very good. Plenty of USB ports. Improvement Points: Keyboard To much movement in the keyboard like it wasn't fitted properly. Processor 2.4 MHz...Read more

Acer Aspire 5536G-744G32Mn LaptopView product websiteGood Points: Looks good. Son likes it. Display crisp and clear. Improvement Points: Already had to be sent back to Acer to fix a problem (computer cannot locate operating sytem). Apparantly this...Read more

Sony VAIO SR39VN/S LaptopView product websiteGood Points: Good keyboard, full-size and easy to type on. Very clear screen. Good selection of Operating Systems (Vista installed, downgrade DVD to XP included, plus free upgrade to Win7). Huge...Read more

Acer Aspire 6920G-593G25Mn LaptopView product websiteGood Points: Everything. Lots of mod cons. Good looker. Good gamer. Good perfofmer. Improvement Points: None

Acer Aspire 8935G-904G1TBwn LaptopView product websiteGood Points: Screen size and clarity. It's shiny! Nice backlit keyboard. 5.1 sound is nice as well as the cinecontrols. Improvement Points: No linux support for graphics card at time of purchase...Read more

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