Customer service is too complicated, having to send photos several times, sometimes sent to the email address requested only to be told they either were not received or had gone to the wrong address....
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Product reviews
Date of purchase: 18/04/2026
0
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TC
Trusted Customer
Feefo Verified
10 hours ago
Satisfied with delivery
Recommends
What Trusted Customer said about Laptops Direct:
perfect
Product reviews
Date of purchase: 15/04/2026
0
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MA
Matt
Feefo Verified
GBR
12 hours ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Matt said about Laptops Direct:
very disappointing, I doubt that I will use them in the future
Date of purchase: 05/04/2026
0
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DW
David W.
Feefo Verified
GBR
2 days ago
Satisfied with delivery
Recommends
What David W. said about Laptops Direct:
Quickly despatched and received. Item not exactly as described, as it had a different CPU, but still acceptable.
Product reviews
Date of purchase: 04/04/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
2 days ago
Recommends
Date of purchase: 15/04/2026
0
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TC
Trusted Customer
Feefo Verified
2 days ago
Satisfied with delivery
Recommends
What Trusted Customer said about Laptops Direct:
no issues
Date of purchase: 07/04/2026
0
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Trusted Customer
Feefo Verified
2 days ago
Satisfied with delivery
Recommends
Perfectly acceptable service & speed of delivery.
Product reviews
Date of purchase: 14/04/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
2 days ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Laptops Direct:
Appalling. just didn't listen took forever to resolve the issue I would never use or recommend anyone to use them.
Product reviews
Date of purchase: 10/03/2026
0
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SM
Szabina M
Feefo Verified
GBR
2 days ago
Satisfied with service
Satisfied with delivery
Recommends
What Szabina M said about Laptops Direct:
As mentioned before the faulty phone was replaced without an issue.
Date of purchase: 16/04/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
2 days ago
Satisfied with delivery
Recommends
What Trusted Customer said about Laptops Direct:
Great phone, exactly as described. Excellent delivery and price too. Impossible to contact by phone unless you pay premium rated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.