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Laptops Direct Reviews

Rated
Excellent

71%

service satisfaction

89%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

924

122

38

19

76

1,179

ratings over the past year

Displaying all 93,292 reviews
TC
Trusted Customer
2 months ago
Date of purchase: 28/03/2025

Dissatisfied with service

Satisfied with delivery

Recommends

Product reviews

0
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TC
Trusted Customer
2 months ago
Date of purchase: 27/03/2025

Satisfied with delivery

Recommends

Product reviews

0
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MI
Max Ivory
Leyton London
2 months ago
Date of purchase: 24/03/2025

Satisfied with delivery

Recommends

What Max Ivory said about Laptops Direct:
Nice website and good customer comms, I prefer to support a UK business instead of Amazon.
Product reviews

0
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TC
Trusted Customer
London
2 months ago
Date of purchase: 24/03/2025

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:
Friendly and professional service , would definitely use again.
Product reviews

0
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Trusted Customer
2 months ago
Date of purchase: 28/03/2025

Satisfied with service

Satisfied with delivery

Recommends

I contacted about the payment glitch, but it was handled and resolved really promptly without a typical "you will have what we have overcharged you in 5 to eternity" slogan. Really nice experience...

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Trusted Customer
Stanmore
2 months ago
Date of purchase: 27/03/2025

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:
Customer service very friendly and helpful and answered any queries I had.
0
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Trusted Customer
2 months ago
Date of purchase: 27/03/2025

Satisfied with delivery

Recommends

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0
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TC
Trusted Customer
2 months ago
Date of purchase: 26/03/2025

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:
Delivery suggested in 4 weeks time. Was delivered in 3 days. Laptop fantastic.
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0
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Trusted Customer
2 months ago
Date of purchase: 18/03/2025

Dissatisfied with delivery

Recommends

Paid extra to be delivered on the tuesday. Attempted delivery on the previous Saturday, we were not at home!!! We arrived back on the Sunday 10 minutes before delivery!!! I was refunded £5!!!
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TC
Trusted Customer
2 months ago
Date of purchase: 09/03/2025

Satisfied with delivery

Recommends

Product reviews

0
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.