Thank you so much for this incredible review.
“How do you improve perfection?” — what an absolutely wonderful thing to say.Kay will be thrilled to read your feedback. She takes such pride in delivering exceptional service, and comments like yours mean the world to us.
Thank you for taking the time to share your experience — we truly appreciate it, and we look forward to helping you again soon.
Warm regards,
Gemma & the Norwich Team
Date of purchase: 25/01/2026
0
Share
Trusted Customer
Feefo Verified
9 months ago
Knowledgeable and helpful staff in Norwich branch.
Gemma
Kuoni
9 months ago
Thank you so much for your wonderful 5★ review.
We’re delighted to hear that you found the team in our Norwich branch knowledgeable and helpful. It means a lot to us that you took the time to share your experience, and we’re so pleased we could support you with your travel plans.We look forward to welcoming you back into the store again soon.
Warm regards,
Gemma & the Norwich Team
Date of purchase: 21/01/2026
0
Share
MT
Mr Jason Toyne
Feefo Verified
GBR
9 months ago
Dev
Kuoni
9 months ago
We appreciate you calling in at the weekend and booking this wonderful journey to the Caribbean. I have shared this review with Zoe. Thank you for taking the time to review our service on feefo.
Kindest
Dev Armugam
Store Manager
Date of purchase: 25/01/2026
0
Share
MR
Mrs June Rogers
Feefo Verified
GBR
9 months ago
What Mrs June Rogers said about Kuoni:
Michelle always goes above and beyond to help us find the right holiday. Nothing is too much trouble.
Lucy
Kuoni
9 months ago
Dear Client
Thank you for you lovely review for Michelle and 5* review.
Best wishes
Lucy Hughes
Store Manager
Date of purchase: 25/01/2026
0
Share
Trusted Customer
Feefo Verified
9 months ago
As previously, can rate the professional way my booking was handled as so efficient and understood my requests
Suzanne
Kuoni
9 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 19/01/2026
0
Share
MP
Mr T Pickering
Feefo Verified
GBR
9 months ago
What Mr T Pickering said about Kuoni:
Denise Gadsby Thompson was easy to talk to, understood our priorities and provided an excellent service as usual.
Answered all our questions and offered alternatives when required. Attention to...
Read more
Date of purchase: 03/01/2026
0
Share
MN
Mr Robert Norris
Feefo Verified
GBR
9 months ago
Date of purchase: 23/01/2026
0
Share
Trusted Customer
Feefo Verified
9 months ago
Melissa
Kuoni
9 months ago
Thank you for sending in your feefo and rating your service from Colin 5 stars! As his manager it is really lovely to see these great scores, I will make sure I share this with him.
Please do let us know if there is anything you need before your trip to Morocco.
Kind regards
Melissa
Date of purchase: 24/01/2026
0
Share
Trusted Customer
Feefo Verified
9 months ago
Courteous, knowledgeable and professional.
Melissa
Kuoni
9 months ago
Thank you for taking the time to send in your feedback and lovely comments about Natalie your personal travel expert. I will make sure I share this with her.
Please do let us know if there is anything you need before your amazing trip to Rome.
Kind regards
Melissa
Date of purchase: 23/01/2026
0
Share
MM
Mr Malcolm Mobsby
Feefo Verified
GBR
9 months ago
Stacey
Kuoni
9 months ago
Thank you so much for your 5* review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert, Amy that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
These badges verify that Kuoni’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
