There was no hard sell I visited the Trafford centre branch and called in to ask about a trip, that I have been planning for my 50th birthday. I was given in depth details of a trip from Lauren she...
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Kerry
Kuoni
3 years ago
Hi Samantha, thank you so much for your kind words and I will be sure to pass your comments on to Lauren.
The inquiry started well with the agent coming up for some excellent ideas for our trip to Singapore and Thailand. However as the process continued I became less happy. The price spiralled and I...
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Lynn
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
I understand we were able to change the flights for you and thank you so much for keeping your booking with Kuoni. We will take on board all of your feedback.
From arrival at the store Megan was welcoming and friendly. She was keen to know what we wanted from the holiday rather than just selling us what she thought was best. She had first hand knowledge of...
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Jane
Kuoni
3 years ago
Dear Joanne,
Thanks so much for your lovely words about Megan. It makes me very proud of my staff and I have passed on your comments to Megan.
Thanks again.
Best wishes,
Jane - Store Manager
My dream holiday was made into reality thanks to Charlotte
Dev
Kuoni
3 years ago
Thank you so much for your review and for taking the time comment on the service delivered.
Good personal service with advice comes from listening to you, no pressure selling, making you feel as comfortable and subsequently making suggestions, is what we do and have done so in Sheffield for 13 years now. This, fused with having been there and experienced first-hand also helps!
I have passed the kind words over to Charlotte.
Many thanks
They listened to what we linked about holiday what we didn’t like but were also not afraid to suggest wild card hotels! We felt so comfortable with them and the girls were amazing with helping us...
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Samantha
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
I was anxious to make my river cruise booking for 2024 because it had just been released. I was very pleased with the consistency high service given at Kuoni Peter Jones.
Matt
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
After order placed Gareth Dredge very diligent to see my seating and other details and requirements were satisfactory.
James
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
kuoni were very helpful ,accommodating and knowledgible.
Cheryl
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
The agent listened to what we wanted and produced several options to choose from. She was also very helpful and trying to sort a potential hiccup.
Cheryl
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 26/05/2023
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MB
Mr Martin Bettington
Feefo Verified
3 years ago
What Mr Martin Bettington said about Kuoni:
Very helpful
Mary
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
