We were well prepared, but that said the response from the Kuoni representative was efficient and diligent resulting in a quick and very satisfactory experience.
Leigh
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 28/10/2023
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Mrs Fiona Bennett
Feefo Verified
Aberdeen
3 years ago
What Mrs Fiona Bennett said about Kuoni:
Lovely calm atmosphere great service from Ariana , just delighted , after a traumatic journey from nz in February going through the states I was very pleased to be going through from Edinburgh to...
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Chris
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
I spoke to a really lovely agent Michelle who organised things really quickly and explained things really well.
Lynn
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
It was so easy and enjoyable to book our honeymoon with Kuoni. Our travel expert, Josie was so helpful and had in depth knowledge of our chosen destination. She was honest and ensured we booked a...
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Nicole
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Josie that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 24/10/2023
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Mrs Hilary Forster
Feefo Verified
3 years ago
Sam
Kuoni
3 years ago
Hi Hilary
Thank you so much for your feedback, It was a pleasure booking your trips.
Kindest regards
Sam
The travel expert engaged well and also involved the other staff to ensure I had the best deal available to me. I felt relaxed and under no pressure to book .
Leigh
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Very friendly staff. Listened to what we wanted and sorted it out.
Denise
Kuoni
3 years ago
Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday, Emma and Karen will be delighted. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Denise (Assistant Store Manager)
Trusted Customer
3 years ago
Don’t forget the unnamed male colleague who was also there.
Denise
Kuoni
3 years ago
Oh yes, we are not used to having male colleagues! He was on his first week and we have another male starting next week so he won't be surrounded by women! Thanks again.
Date of purchase: 02/11/2023
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Trusted Customer
Feefo Verified
3 years ago
Denise
Kuoni
3 years ago
Thank you so much for your review.
We wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your feedback will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Excellent - cannot fault the service. Never felt pressured or rushed and enough time is taken to ensure the trip is perfect in every detail. Also as it was my birthday, my wife and I were offered...
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Jack
Kuoni
2 years ago
Thank you ever so much for your kind words and review.
Please be assured I'll be passing on your comments to the Personal Travel Expert who looked after your holiday arrangements.
We'll look forward to looking after yours and your wife's wonderful trip with us, and speaking with you soon!
Best wishes,
Jack
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
