Graet experience booking the holiday. Didnt really know where we wanted to go but with the help of LUCY we narrowed it down and booked the right holiday for us.
Nothing is too much trouble.
Matt
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 22/11/2023
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MB
Mr John Bickers
Feefo Verified
Hatfield
2 years ago
What Mr John Bickers said about Kuoni:
Excellent help from all your advisers at the Bluewater branch
Nicole
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Experts that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Excellent professional communication. Different options clearly explained. I felt our enquiries were dealt with in a caring thorough manner.
I had a real calm feeling during that time in the way we...
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Date of purchase: 21/11/2023
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Trusted Customer
Feefo Verified
2 years ago
5 star
Leigh
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 21/11/2023
0
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MS
Mr Slobodan Stevanoski
Feefo Verified
London
2 years ago
What Mr Slobodan Stevanoski said about Kuoni:
It was an excellent experience,both young laydies were very good in exsplane all the questions we asked. Thank you
Matt
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Met by Shawna when we walked through the door - friendly, professional and greeted us with a huge smile. Shawna was so knowledgable and having taken her advise on a previous holiday we did so again...
Georgia Hooper was very helpful when I phoned to enquire about a holiday . I didn’t feel pressured to book the holiday immediately as I needed to speak to another couple about the trip. Georgia...
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Cheryl
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Charlotte completely understood our requirements and gave us various lovely options. She was very patient, especially as we made several changes to our itinerary.
Holly
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 11/11/2023
0
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Trusted Customer
Feefo Verified
2 years ago
Pleasant, efficient and helpful . Website "do it yourself" not easily negotiated. Kuoni implied I could connect with British Airways through yourselves but had to enter British Airways "Manage My...
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Alison
Kuoni
2 years ago
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us. We will investigate the issues you have raised and we will contact you to discuss this.
Thanks again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
