Booked at blue water kuoni with josie.. Josie goes above an beyond to find what we're looking for, so helpful and accommodating.
Nicole
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Josie who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 28/12/2023
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Trusted Customer
Feefo Verified
2 years ago
Jamie at the Chelmsford branch was very helpful.
Stacey
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
A very professional company.
Make you feel at home. Answer any questions that you ask. Would recommend. we have booked with them before. We took our family in to book a family holiday and they were...
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Date of purchase: 28/12/2023
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Trusted Customer
Feefo Verified
2 years ago
Yes, we were so excited to found your service was great and it's what we expected. We just love it.
Professional, super advice, listened to us and provided information on holidays we liked. Looked for best flights and recommended a resort from personal experience.
Kerry
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Very welcoming in store and lovely agents who
Listened to our preferences and adapted the suggestions to fit. A great experience booking and hopefully an amazing holiday!
Leigh
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Missing information. Poor preparation of airline booking. Spending 15k you would expect better.
Alison
Kuoni
2 years ago
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us. We have investigated the issues you have raised and we have emailed you directly.
Thank you again and have a fabulous holiday.
The staff were super helpful - we were a last minute booking and they gave us great advice on destination, itinerary etc - they built us a great holiday and looked after every step of the booking...
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Cheryl
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Jaime at the Chelmsford branch has managed our holiday bookings for the last 6 years and always goes above and beyond to make our holidays amazing. Jaime is an asset to Kuoni and someone who cares...
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Stacey
Kuoni
2 years ago
Thank you so much for your review and the lovely feedback.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert, Jaime that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
