Great Service, offered suggestions and genuinely feel they cared about our customer
Date of purchase: 19/03/2026
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Mrs Brenda Rolinson
Feefo Verified
7 months ago
What Mrs Brenda Rolinson said about Kuoni:
Arran was so helpful. I am confident that if anything crops up about my trip
he will be happy to sort it
Fiona
Kuoni
7 months ago
Good evening Brenda,
Thank you for your lovely review. I have shared your comments with Arron, who will be happy to help with any questions or assistance you need in the future.
Kindest Regards
Fiona Court
Store Manager
Date of purchase: 19/03/2026
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Mrs Nicola Pontin
Feefo Verified
GBR
7 months ago
What Mrs Nicola Pontin said about Kuoni:
Spent several hours in store rearranging a holiday due to Iran war as well as booking another one for 2027. Very patient advisors, we appreciated the advice as it was very expensive holiday we were...
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Melissa
Kuoni
7 months ago
Hi Nicola,
Thank you for your lovely feedback and comments. I am so pleased we got you all sorted and you have another trip to look forward too. Please let us know if there is anything we can do for you and have a great time.
We will look forward to hearing all about it when you get home.
Kind regards
Melissa
Date of purchase: 14/03/2026
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Mr Robert Peel
Feefo Verified
GBR
7 months ago
What Mr Robert Peel said about Kuoni:
The person I dealt with, Susan Brown was excellent. I have been booking my holidays recently with Trailfinders but they failed to answer questions about this holiday that I had asked for and did not...
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Holly
Kuoni
7 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 20/03/2026
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Mr Robert Holmes
Feefo Verified
GBR
7 months ago
What Mr Robert Holmes said about Kuoni:
A really good process we were helped with many options and settled on the right one for us
The meeting was very professional and Mary was very helpful and very knowledgeable and it was all completed...
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Date of purchase: 20/03/2026
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Trusted Customer
Feefo Verified
7 months ago
Sam and Julie were superb, really helpful and friendly.
Date of purchase: 20/03/2026
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Mrs Kirsten Whyte
Feefo Verified
GBR
7 months ago
What Mrs Kirsten Whyte said about Kuoni:
Julie Pymm helped us book our dream holiday to America for our 15 year wedding anniversary and she went above and beyond to get us the best deals and best location!
Melissa
Kuoni
7 months ago
Hi Kirsten,
Thank you for taking the time to send in your lovely feedback about your booking experience you had with Julie in store. Your trip looks fantastic, please do let us know if there is anything we can do for you before you travel.
Kind regards
Melissa
Date of purchase: 14/03/2026
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Trusted Customer
Feefo Verified
7 months ago
Fiona
Kuoni
7 months ago
Thank you for your review. We look forward to assisting you again soon.
Kindest Regards
Fiona Court
Store Manager
Date of purchase: 19/03/2026
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Trusted Customer
Feefo Verified
7 months ago
Eve was more than helpful. I wanted a holiday that was more of an experience. I’m a 72 year old female looking to do a solo trip to Australia, experiencing the culture. She worked very hard putting...
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James
Kuoni
7 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 24/02/2026
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Mrs Caroline Goliath
Feefo Verified
7 months ago
What Mrs Caroline Goliath said about Kuoni:
As ever, the service was 100%! Cheryl and the Chester team tailored an amazing itinerary for us - exactly what we wanted - and managed to secure all our first choice hotels. Couldn’t be happier!...
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Charlotte
Kuoni
7 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
