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Kuoni Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kuoni | Feefo

Trusted Customer

11 months ago

Date of purchase: 16/09/2024

Lynn

Kuoni

11 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us. We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.

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MC

Mr Richard Carrau

Croydon

11 months ago

Date of purchase: 20/09/2024

What Mr Richard Carrau said about Kuoni:

Hannah was very good. She took all the details of the 4 centre holiday to Thailand and within no time at all she had put together an itinerary with all the flights, hotels and transfers etc. She...

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Lynn

Kuoni

11 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us. We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.

0

Trusted Customer

11 months ago

Date of purchase: 20/09/2024

Dev

Kuoni

10 months ago

Great to see 5 stars thank you for booking with Kuoni Sheffield for this special occasion. Delighted we could assist. Kindest Dev Armugam Store Manager.

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Trusted Customer

11 months ago

Date of purchase: 09/09/2024

Faye from the Cambridge branch replied to my email enquiry extremely quickly (same day). Although I had already pulled our holiday itinerary together I had a few queries/questions. Faye not only...

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Trusted Customer

11 months ago

Date of purchase: 20/09/2024

Vicki at the Milton Keynes store was very helpful and knowledgeable

Ricky

Kuoni

11 months ago

Hello Thank you for your kind comment and for allowing Vicky to craft your escape. I hope you are looking forward to getting away, not too long to wait. Please do not hesitate to contact us for any assistance in the meantime. Thank you again. Kind regards Ricky Store Manager Kuoni Milton Keynes

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MH

Mrs Catherine Hughes

Llandudno

11 months ago

Date of purchase: 20/09/2024

Cheryl

Kuoni

11 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

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Trusted Customer

11 months ago

Date of purchase: 20/09/2024

Claire Williams was obviously experienced and very helpful with our complicated, multi generational family group holiday. She made the whole process easier than expected. Thank you Claire!

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MW

Mr Henry White

CARDIFF

11 months ago

Date of purchase: 13/09/2024

Hayley

Kuoni

9 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

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MD

Mrs Hilda Dickinson

Sunderland

11 months ago

Date of purchase: 12/09/2024

What Mrs Hilda Dickinson said about Kuoni:

My most important requirements were Assistance Documentation Airports If these are supported as promised my trip will be worry free

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Trusted Customer

11 months ago

Date of purchase: 20/09/2024

Harriet is knowledgeable and happy to look up any details we needed.

Kelly

Kuoni

10 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

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