Good customer service Had to call as I wasn’t able to book on line ( my fault) and they sorted the problem and rung me several times So lovely to get real people
Cheryl
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 07/02/2025
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Mrs Heather Talbot
Feefo Verified
Bridgnorth
1 year ago
What Mrs Heather Talbot said about Kuoni:
Knowledgeable, friendly and professional.
Samuel
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 21/01/2025
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Mrs Amanda Young
Feefo Verified
Auchterarder
1 year ago
What Mrs Amanda Young said about Kuoni:
Such an easy process as always and Jessica was fabulous. I was able to get holiday I wanted. It’s a pity other holiday companies didn’t have a Jessica. I can’t thank her enough for being so patient...
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Fiona
Kuoni
1 year ago
Dear Amanda,
Thank you so much for your 5 star review. What lovely words about our Jessica too. Thank you.
We look forward to assisting with anything else you need help with.
Kindest Regards
Fiona
Store Manager
Date of purchase: 07/02/2025
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Mr Ricky Collingwood
Feefo Verified
Bristol
1 year ago
What Mr Ricky Collingwood said about Kuoni:
Holiday was taylored to our requirements. Everything we wanted to do was included and very easy to discuss with Melissa. This was our first time using Kuoni and first impressions was very good....
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Melissa
Kuoni
1 year ago
Hi Ricky,
Thank you for your lovely feedback and I am so pleased we crafted your perfect option. Please let me know if there is anything I can check for you.
Kind regards
Melissa
Date of purchase: 18/01/2025
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Trusted Customer
Feefo Verified
1 year ago
As always, Harry is helpful and efficient. You couldn’t want more from a travel agent.
Fiona
Kuoni
1 year ago
Thank you for your 5 star review. I'm so glad Harry has been able to help you again.
We look forward to speaking to you again soon.
Kindest Regards
Fiona
Store Manager
Date of purchase: 05/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Kelly
Kuoni
1 year ago
Good Morning,
Thank you so much for your review. As the assistant manager for the team, I wanted to express my gratitude for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert Jared who crafted your holiday.
We are delighted to hear that you had a positive experience, and we look forward to assisting you with any additional services you may need prior to your forthcoming holiday with us.
If there is anything else we can do to enhance your travel experience, please do
not hesitate to reach out.
Best regards,
Kelly
Date of purchase: 03/02/2025
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MH
Mr James Hastie
Feefo Verified
Cheltenham
1 year ago
What Mr James Hastie said about Kuoni:
Amy Armstrong was excellent in guiding us through the options for our 2 centre holiday to Lake Garda and Verona
Fiona
Kuoni
1 year ago
Hello James,
Many thanks for your lovely review. I will ensure your comments are passed onto Amy.
Your exciting holiday to Lake Garda and Verona will be here before you know it.
Kindest Regards
Fiona
Store Manager
Date of purchase: 06/02/2025
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Mr Mark Colebatch
Feefo Verified
Portugal
1 year ago
What Mr Mark Colebatch said about Kuoni:
Everything was perfect
Nicole
Kuoni
1 year ago
Thank you so much for your review Janice and Mark. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your both going to really enjoy the New Star Princess. I look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind Regards
Nicole Winter, Store Manager
Date of purchase: 06/02/2025
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MD
Mr Basil Dias
Feefo Verified
Rayleigh, Rochford
1 year ago
What Mr Basil Dias said about Kuoni:
Good experience
Samuel
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.