We went into the store in Aberdeen to book our honeymoon and the service we received was excellent. We knew then we would be booking with Kuoni and most likely will be booking future holidays too.
Chris
Kuoni
1 year ago
Thank you for taking the time to leave a 5-star review. It's great to hear the service in our store was excellent and we wanted to thank you for choosing to book your honeymoon with us here at Kuoni Aberdeen.
We can't wait to hear all about your honeymoon when you return.
Chris
Store Manager
Date of purchase: 05/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Easy to book and the staff were all very helpful and followed up with all my questions
Matt
Kuoni
1 year ago
Thank you for your 5 star review, we hope you have a wonderful time on your holiday.
Best wishes,
Matt
Date of purchase: 05/02/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Date of purchase: 01/02/2025
0
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MR
Mrs June Rogers
Feefo Verified
Liverpool
1 year ago
What Mrs June Rogers said about Kuoni:
Very professional service which takes the stress out of booking a holiday!
Jane
Kuoni
1 year ago
Dear June,
Many thanks indeed for the 5 star review and lovely comments.
It is always our pleasure to help you with your holidays.
Best wishes,
Jane x
Date of purchase: 10/02/2025
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MP
Mr Stephen Pate
Feefo Verified
Solihull
1 year ago
What Mr Stephen Pate said about Kuoni:
Jordan was very friendly and helpful with advice in store helping us to explore options and reach a conclusion. Service was great. refreshments were offered and we left with a great holiday booking...
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Date of purchase: 10/02/2025
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MA
Ms Andrea Adams
Feefo Verified
London
1 year ago
Date of purchase: 06/02/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Expectations were not properly set. Once we had placed the deposit (understanding that there could be changes), we then received note that we couldn't have what we wanted and we would have a lesser...
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Paul
Kuoni
1 year ago
Thank you for your feedback. I am sorry to hear about your dissatisfaction with the service you received with your recent booking.
I have spoken to the assistant manager of the store, and we understand that we explained the hotel was on request and that we are reliant on the hotel's availability.
Unfortunately, the hotel was not able to fulfill your request, so we looked at alternative options.
I hope that we can assist you in the future and provide a better experience.
Best regards,
Paul
Date of purchase: 08/02/2025
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MP
Mrs Sharon Parkin
Feefo Verified
Newmarket
1 year ago
James
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We are excited for your trip to South East Asia and we look forward to assisting you with your future travel plans.
Date of purchase: 22/01/2025
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MI
Ms Marie Isaacson
Feefo Verified
Ely
1 year ago
What Ms Marie Isaacson said about Kuoni:
Rebecca at the Cambridge branch was just fantastic in helping us decide where to go and when in Thailand.
She really took the hard work out of it and has been so helpful with any changes we wanted...
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James
Kuoni
1 year ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Rebecca who crafted your Holiday. We look forward to any answers you have in South East Asia.
Best wished
Date of purchase: 05/02/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Amy was excellent, very helpful and knowledgable
Amy
Kuoni
1 year ago
Thank you for your lovely comment and 5* review.
It was a pleasure helping you plan your wonderful trip.
Kindest Regards
Amy
Assistant Store Manager.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
