Having dealt with Bekki, both at previous TA’s and now at your Manchester branch, for over 15 years makes planning and arranging trips enjoyable. Whether it’s a simple hotel/beach holiday or a city...
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Alex
Kuoni
1 year ago
Thank you Phillip for your fantastic review , its always a pleasure to look after your holidays . I will pass your kind words on to Bekki .
Kind regards
Alex Killeen
Store Manager
Date of purchase: 13/02/2025
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Trusted Customer
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1 year ago
Daisy
Kuoni
1 year ago
I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Catrina.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 13/02/2025
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Mrs Sharon Elt
Feefo Verified
1 year ago
What Mrs Sharon Elt said about Kuoni:
Claire was very helpful , friendly and kept us informed of everything she was going to do
Cheryl
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 11/02/2025
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Trusted Customer
Feefo Verified
1 year ago
EXCELLENT SERVICE.
Gemma
Kuoni
1 year ago
Thank you so much for your 5* review and for your wonderful comment. We're thrilled to hear that you found our service to be excellent. Providing outstanding customer service is our top priority, and it's gratifying to know that we met your expectations.
We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Gemma ****
Store Manager
Date of purchase: 13/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Jane was very helpful and I felt very confident about her ability and experience
Jane
Kuoni
1 year ago
Dear Yvonne,
Many thanks indeed for your 5 star review and lovely comments.
It was so nice to help you book your dream trip and look forward to meeting you face to face soon.
Best wishes,
Jane
Store Manager
Date of purchase: 13/02/2025
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Mrs Janice Copsey
Feefo Verified
Wadhurst
1 year ago
Nicole
Kuoni
1 year ago
Thank you so much for your review Janice. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melanie that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind Regards
Nicole Winter, Store Manager
Date of purchase: 13/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Samantha
Kuoni
1 year ago
Good Evening,
Thank you for taking the time to leave us your star rating on your recent experience in store.
We look forward to assisting you further on your Kuoni holiday journey and will be available for any assistance you may need.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Date of purchase: 13/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Knowledgeable staff, gave Jared a list of where I wanted to go, what I wanted to do and the standard I wanted and he sorted it all out as well as the company he was liaising with.
Gemma
Kuoni
1 year ago
Thank you so much for your fantastic 5* review.
We're delighted to hear about your positive experience with our knowledgeable staff. It's wonderful to know that Jared was able to assist you effectively and meet all your requirements for your trip.At Kuoni, we strive to provide personalised and efficient service, and your feedback confirms that we're achieving our goals. We'll be sure to pass on your kind words to Jared and the team.
Best regards,
Gemma ****
Store Manager
Date of purchase: 06/02/2025
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Trusted Customer
Feefo Verified
1 year ago
Leanne was amazing from Start to finish, super thorough and informative, great knowledge and bubbly personality, also just to highlight when I called and Leanne was on lunch, Malcolm was also super...
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Suzanne
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
