Both Lewis’s and Natalie went out of their way to find the right holiday for us.
We spoke with other travel companies and received quotes . But it was the customer service we received that clinched...
Read more
Date of purchase: 26/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Date of purchase: 26/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Vicki
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your review on your recent enquiry experience with Kuoni. Your praise will be shared with Richard who crafted your holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 19/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Very patient with us to get the perfect holiday requirements to fit our budget
Samantha
Kuoni
1 year ago
Good Afternoon,
Thank you for taking the time to leave your review on your recent enquiry/ booking experience with the team in store.
I am delighted to hear that you found our team patient and accommodating while helping you to find the perfect holiday. It's always our goal to provide personalised service and ensure that our customers have a memorable travel experience.
We look forward to further assisting you on your Kuoni holiday journey and will be on hand for anything you may need on the lead up to your departure.
Best regards,
Sam - Store Manager
Kuoni Harrogate
Date of purchase: 26/09/2025
0
Share
MS
Ms Alina Stancila
Feefo Verified
GBR
1 year ago
What Ms Alina Stancila said about Kuoni:
This is second time using Kuoni and they never fail. Malcom was very nice and made the booking process very easy.
Vicki
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with Malcolm who crafted your holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 10/07/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Jenny and Aleatta were brilliant (Harrogate branch). Their expert knowledge has put together a super family holiday for us. We are very grateful.
Samantha
Kuoni
1 year ago
Good Morning,
Thank you for taking the time to leave us your review.
I am thrilled to hear that Jenny and Aleatta provided you with excellent service and that their expert knowledge and advice has helped to secure your perfect family holiday. We are grateful for your positive feedback. Your kind words encourage us to continue delivering exceptional service to our customers.
We look forward to assisting your further on your Kuoni holiday journey and will remain on hand for anything you may need on the lead up to your holiday departure.
Best regards,
Sam - Store Manager
Kuoni Harrogate
Date of purchase: 20/09/2025
0
Share
MC
Mr Laurence Carr
Feefo Verified
1 year ago
What Mr Laurence Carr said about Kuoni:
Excellent in all respects
Tim
Kuoni
1 year ago
Thank you so much for your review.
I wanted to personally thank you for taking the time to leave us your feedback on your recent booking experience with myself and Kuoni.
I look forward to being your concierge again for this lovely holiday and making sure you have all you need prior to travel and have a lovely time.
Date of purchase: 23/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Jessica
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 25/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
It was really helpful that I could speak to someone on the phone after 5pm outside of my own working hours. I really appreciate that, and the help you gave me over the phone was fantastic.
Samuel
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 24/09/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
I would have appreciated that transport is arranged to and from airport to and from hotel at arrival and departure. That should be standard for a package holiday!
James
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. As this is a 3rd party tour package and not a direct Kuoni holiday, transfers are out of our control.
We can't wait to hear about you time in New Zealand. We look forward to assisting you with your future travel plans.
These badges verify that Kuoni’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
