Unable to contact same person to confirm details of booking. Useful to have a personal contact.
Date of purchase: 03/10/2025
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MB
Mrs Suzanne Anderson-Brown
Feefo Verified
GBR
1 year ago
What Mrs Suzanne Anderson-Brown said about Kuoni:
Fantastic customer service, professional, friendly and efficient customer care.
Date of purchase: 04/10/2025
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Trusted Customer
Feefo Verified
1 year ago
Exceptional professional service with a smile and very welcoming. Jared was so helpful and couldn't do enough for us to help choose our holiday.
Gemma
Kuoni
1 year ago
Thank you so much for your wonderful 5-star review.
We're thrilled to hear you had such a positive experience with us. Jared will be absolutely delighted to know his warm welcome and helpful service made such a difference in planning your holiday. We hope it’s everything you dreamed of and more – and we can’t wait to help you again in the future.
Kind Regards
Gemma ****
Store Manager
Date of purchase: 26/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Excellent service from Leanne on Africa department for clients Payne
Suzanne
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 04/10/2025
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ML
Mrs Helen Learmonth
Feefo Verified
GBR
1 year ago
Date of purchase: 28/09/2025
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Trusted Customer
Feefo Verified
1 year ago
Great service by Jayne, she provided everything we needed, was very responsive and helped us book the trip we wanted.
Holly
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 29/09/2025
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Mrs Joanne Bray
Feefo Verified
GBR
1 year ago
What Mrs Joanne Bray said about Kuoni:
Great service from Malcolm, I had about 14 quotes and he never once lost his cool with me, he was more than happy to answer all my questions!! He told me about how he’d stayed at the lodges we were...
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Suzanne
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 01/10/2025
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Trusted Customer
Feefo Verified
1 year ago
some IT glitches around payment of the deposit, but swiftly resolved and representatives were very responsive and helpful.
Samuel
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 03/10/2025
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MH
Mr John Henshall
Feefo Verified
1 year ago
Samantha
Kuoni
1 year ago
Good Afternoon John,
Thank you so much for taking the time to leave us your 5* rating on your recent enquiry/ booking experience, with the team here in Harrogate.
It was our pleasure to assist you, and we're delighted that everything met your expectations. Your satisfaction is our priority, and it’s wonderful to know that we provided you with excellent service.
We look forward to assisting you further on your Kuoni holiday journey and will be on hand for anything you may need on the lead up to your departure.
Best regards,
Sam - Store Manager
Kuoni Harrogate
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
