I have given 5 stars because you were very good at helping us find the right holiday and very patient when we had to change our minds a couple of times. We were given a lot of written detail about...
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Suzanne
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 31/10/2025
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Trusted Customer
Feefo Verified
1 year ago
Charlotte was excellent - top level of service with initial enquiry on day 1, further Q's on day 2, and then confirming the booking on day 3. Would definitely look to use her again, and recommend to...
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Cheryl
Kuoni
11 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 07/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Faye Woodbridge was amazing from the beginning and her knowledge exeptional reg Sri lanka,we got everything our customer wanted within budget!!
Date of purchase: 07/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Excellent advice given, friendly and welcoming service from Charlotte. Spent alot of time with us and we didn't feel rushed. Very satisfied, thank you.
Cheryl
Kuoni
11 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 01/11/2025
0
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MH
Mr Robin Howard
Feefo Verified
GBR
1 year ago
What Mr Robin Howard said about Kuoni:
Chloe was fab and sorted us out with everything. Thank you!
Mark
Kuoni
1 year ago
Hi Robin many thanks for your positive feedback, I will be sure to pass this onto Chloe Thanks again Mark
Date of purchase: 05/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Amazing staff, excellent service & knowledge as always!
Jared
Kuoni
1 year ago
Thank you so much for the 5-star rating! We're thrilled you had a great experience and really appreciate you taking the time to share your feedback. We look forward to helping you plan your clients next adventure!
Warm wishes,
Jared Brown
Assistant Store Manager
Date of purchase: 06/11/2025
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Trusted Customer
Feefo Verified
1 year ago
I have booked with Stephen again. Stephen is very helpful and competent. I only ever book Sri Lanka holidays with Kuoni Liverpool as they are the absolute best!
Lucy
Kuoni
1 year ago
Dear Client
Thank you for your 5* review and your lovely comments about the service received from Steve. We look forward to helping you again in the future!
Lucy Hughes
Store Manager
Date of purchase: 31/10/2025
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MT
Mr Paul Thompson
Feefo Verified
GBR
1 year ago
What Mr Paul Thompson said about Kuoni:
Amy was very helpful, doing what she said she would, when she said. She was professional and friendly
Melissa
Kuoni
11 months ago
Hi Paul,
Thank you so much for taking the time to send through your lovely feedback. I will make sure I share this with Amy and please let us know if there is anything we can do for you before you travel.
Kind regards
Melissa
Date of purchase: 03/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Very pleasant, calm and knowledgeable in-store advice and suggestions from Steve in the Liverpool office, followed by very smooth and efficient payment process with Steve and a colleague
Lucy
Kuoni
1 year ago
Dear Client
Thank you for your 5* review and comments about the service you received from Steve and Michelle. I'll make sure I pass them on.
Lucy Hughes
Store Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.