Harriet at the Chichester branch was amazing
She has put together a great trip to India for us
Date of purchase: 07/11/2025
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Mr Andrew Kelly
Feefo Verified
GBR
1 year ago
What Mr Andrew Kelly said about Kuoni:
Efficient, friendly and knowledgeable service.
Maybe more information on what itinerary involves would be useful and more tailored to specific wishes of client.
Suzanne
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent enquiry experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Date of purchase: 22/10/2025
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MF
Mr Peter Fox
Feefo Verified
1 year ago
What Mr Peter Fox said about Kuoni:
Sam Tower once again sorted us out a great holiday plan which starts on the 23rd of November off to Vietnam 🇻🇳 she is just the best 👌
Date of purchase: 08/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Our requests were listened to and communication was good keeping us up to date with progress which is very important to us
Natalie
Kuoni
1 year ago
Thank you so much for your lovely review! I’m so glad to hear that you feel your requests were listened to and that the communication kept you feeling informed every step of the way—that’s always my priority. I’m thrilled I could make the process smooth and stress-free. Looking forward to helping you plan the rest of your next adventure!
Natalie, Assistant Manager, Kuoni JL Chelmsford
Date of purchase: 23/10/2025
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Trusted Customer
Feefo Verified
1 year ago
I called Kuoni and spoke to Sam Tower.
Sam was extremely informative as she has been to the resort in the Maldives and therefore able to explain what was available.
She helped to personalise the...
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Date of purchase: 10/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Date of purchase: 07/11/2025
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MR
Mrs Susan Ramsden
Feefo Verified
GBR
1 year ago
What Mrs Susan Ramsden said about Kuoni:
Charlotte has been attentive and professional at all times. Extremely helpful and friendly. Highly recommend!
Date of purchase: 09/11/2025
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Trusted Customer
Feefo Verified
1 year ago
We had a very successful virtual meeting with Karen Bryant from the Reading office. She was so knowledgeable, patient and informative about Mauritius, and helped us book the most amazing trip. We...
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Marie
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Karen that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday to Mauritius with us.
Date of purchase: 06/11/2025
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Trusted Customer
Feefo Verified
1 year ago
Alex
Kuoni
11 months ago
Thank you for the lovely 5 star review .
Kind regards
Alex Killeen
Store Manager
Date of purchase: 08/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Samantha
Kuoni
12 months ago
Good Evening,
Thank you for your positive 5* review! We're thrilled to hear that you had a great experience with us.
If you have any specific feedback or additional comments you'd like to share, please feel free to let us know. Your input helps us to continuously improve our services.
We look forward to assisting you with any future travel plans.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
