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ratings over the past year

JOY is no longer an active Feefo customer
Displaying all 10,690 reviews
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Tanesha Coley
Clapham Park, London
5 years ago
Date of purchase: 29/11/2019
What Tanesha Coley said about JOY:
Love my Buddha head planters. Beautiful. Recommend to anyone.
I ordered online so can’t comment much on the service. However, my order came quite quickly and was pleased with how my items were well packaged and they prevented them from breaking while in...

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JOY
5 years ago
Hi lovely, Thank you for the glowing review! We are so glad you love your new planter- makes creating a lovely indoor jungle that little bit easier. Have a lovely Christmas! JOY x
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Trusted Customer
5 years ago
Date of purchase: 30/11/2019
Product has shoulder pads which wasnt in the description. Otherwise nice. Good delivery
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JOY
5 years ago
Hello, Thank you for flagging this issue up! I will contact the ecommerce team now to let them know of this issue. Have a good day :) JOY x
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Trusted Customer
5 years ago
Date of purchase: 29/11/2019
The clothes are good quality and look good but the skirt is clearly advertised as having pockets when it doesn’t which is pretty bad misadvertising
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JOY
5 years ago
Hiya, Thank you for the review and telling us where we can improve! Are the pockets potentially stitched up like what happens with new coats? If so, the stitching is made to easily pull apart! I will try and get my hands on a skirt to see if it does have pockets or not- then I can organise an adjustment on the website. If you'd like to talk more about this, please email us at contactus@joythestore.com. Have a lovely day :) JOY x
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Trusted Customer
5 years ago
Date of purchase: 29/11/2019
JOY, you never let me down!
I love JOY. The delivery is always prompt, the clothing is always exactly as pictured and I'm always recommending the site to friends. More often than not, if I'm complimented on what I'm wearing,...

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JOY
5 years ago
Hello, So happy to hear this lovely review! Wishing you a wonderful Christmas, I hope it is full of JOY :) JOY x
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JACKY SCHLOSS
5 years ago
Date of purchase: 28/11/2019
What JACKY SCHLOSS said about JOY:
Reliable and quick
My order came quickly and there was an option to return item free of charge uf required
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JOY
5 years ago
Hello! Thank you for the great review! I hope you had a lovely weekend and love your new things.JOY x
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Trusted Customer
5 years ago
Date of purchase: 26/11/2019
Quick service, wish they had a cheaper delivery charge.
Good service, but delivery charge could be cheaper or free.
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JOY
5 years ago
Thank you so much for your feedback! JOY x
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Trusted Customer
5 years ago
Date of purchase: 26/11/2019
Quick and easy
Brilliant service, was kept up to date with when it would be delivered. All arrived as expected, with returns sheet simple to complete
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JOY
5 years ago
I am so happy about your shopping experience with us being good. Thank you! JOY x
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Flo Head
5 years ago
Date of purchase: 25/11/2019
What Flo Head said about JOY:
Brilliant
Fast delivery and great packaging
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JOY
5 years ago
I am so glad you had a positive experience with us. Thank you for the feedback! JOY x
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Trusted Customer
5 years ago
Date of purchase: 23/11/2019
Good prompt delivery
Items were of a quality I expected. Arrived in good shape packed with care and not too much unnecessary packaging. Arrived quickly.
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JOY
5 years ago
Thank you so much for your feedback! JOY x
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Trusted Customer
5 years ago
Date of purchase: 23/11/2019
Joy is now my favorite shop
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JOY
5 years ago
Thank you! Your lovely feedback fills us with JOY! I hope you loved all the items you ordered. JOY x
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About JOY
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom
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About JOY
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.