Jones & Chapman Reviews

Hi there, we're very sorry that you haven't received answers back to your complaint. Did you complain directly to the branch or was the complaint taken further? If you can email socialmedia@sequencehome.co.uk with more details then we will be more than happy to look into this for you. Best Regards. 

Hello Mrs Mills, thank you for taking the time to leave a review of the Wallasey branch of Jones & Chapman. It's really disappointing to hear that there was a lack of communication between departments and that decisions were taken prior to contacting you. We always strive to offer the best customer service possible. If you would like to email any details of the issues that you have experienced to socialmedia@sequencehome.co.uk we will happily look into this further for you. Best Regards.

Hi there! Thank you so much for taking the time to leave a lovely review of the team in Hoylake. It's wonderful to hear that the service was very good and that the staff were really personable. Each sale varies greatly and we always aim to offer a service that puts the customer first, helping you feel supported throughout the whole process so it's great to hear that this was the case here. We hope that you will choose Jones & Chapman again in the future for anything property related. Best Regards.