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Jones & Chapman Reviews

https://www.jonesandchapman.co.uk/

Rated

Exceptional

Established in 1920 Jones and Chapman is part of the estate agency group Sequence and covers Liverpool and the Wirral.

Service

4.9

ratings over the past year

Displaying all 644 reviews

Mr Michael Raymond Dutton

Liverpool

1 day ago

Date of purchase: 11/06/2025

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Trusted Customer

7 days ago

Date of purchase: 05/06/2025

Mortgage options

Clear and concise and quick.

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Miss Chantelle Murray Creighton

Liverpool

14 days ago

Date of purchase: 27/05/2025

What Miss Chantelle Murray Creighton said about Jones & Chapman:

Helpful and professional service

Megan Davies was fantastic as our mortgage advisor during our recent remortgage. She was incredibly professional, knowledgeable, and supportive throughout the entire process. Megan took the time to...

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Trusted Customer

17 days ago

Date of purchase: 26/05/2025

Mortgage advice services -great service for first time buyer

Friendly and honest advisor,laid out mortgage sequence in clear and easy to understand terms and gave options without doing a "hard sell" for products that might not be relevant. Would recommend

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Trusted Customer

28 days ago

Date of purchase: 15/05/2025

Do not recommend

Paid a lifetime mortgage fee of £700 - assumed this would mean we would have no further costs to incur. Asked to pay £99 admin fee for remortgage. Then to see on our document that Sequence are also...

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Lucy Mawer

Jones & Chapman

26 days ago

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

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Trusted Customer

29 days ago

Date of purchase: 14/05/2025

An organisation

Always there to help, return yr calls/ queries promptly. Speak to you in terms I can understand. Approacable and easy to talk to. From first meeting the branch manager to meeting the staff that come...

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Trusted Customer

1 month ago

Date of purchase: 13/05/2025

Mortgage advice

Great, really helpful

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Trusted Customer

1 month ago

Date of purchase: 09/05/2025

Positive

Excellent service. The Advisor contacted me on time and explained everything clearly.

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Trusted Customer

1 month ago

Date of purchase: 08/05/2025

excellent

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Trusted Customer

1 month ago

Date of purchase: 25/04/2025

First time buyer

Jason at Allerton Rd has been proactive, helpful and supportive throughout the whole process. As a first time buyer it can be overwhelming however, he has helped me throughout the whole process. Just...

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About Jones & Chapman

Established in 1920 Jones and Chapman covers Liverpool and the Wirral. Every year our Group helps with thousands of customers to buy, sell, rent or let their properties as well as deal with the behind the scenes requirements such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us! Jones and Chapman are also part of the Sequence Group, a national estate agency network of over 320 offices.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom