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Johnstone's Paint Reviews

https://www.johnstonespaint.com
Rated
Excellent
Service
4.2
/5

5

4

3

2

1

104

17

14

9

13

157

ratings over the past year

Displaying all 454 reviews
Trusted Customer
2 years ago
Date of purchase: 05/08/2023
Excellent service in receiving our sample paint pots
We ordered 3 sample pots of paint - which was an effortless process, and we received them quickly and efficiently - no problems at all.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for taking the time to give your feedback. It is very much appreciated. We hope to serve you again in the near future when you need larger tin sizes :-) Kind regards, Louisa.
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Trusted Customer
2 years ago
Date of purchase: 03/08/2023
Very efficient service.
Very efficient service. Paint was mixed quickly & the member of staff was helpful.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your kind feedback. I am pleased it was a pleasant buying experience. Kind regards, Louisa.
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Guest jenny
2 years ago
Date of purchase: 03/08/2023
What Guest jenny said about Johnstone's Paint:
Brilliant colours and service
Brilliant! I ordered my paint and it was delivered promptly and efficiently, great service! I have used your products before, but had not dealt on line, impressive. Thanks
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for taking the time to leave a review. I am pleased to hear you are happy with our service and hope you try more of our products in the near future. Kind regards, Louisa.
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Cazzabear
Glasgow
2 years ago
Date of purchase: 23/07/2023
What Cazzabear said about Johnstone's Paint:
🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿
Easy to order and fantastic service!
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your 5-star review - it means so much to us. We look forward to serving you again soon. Kind regards, Louisa.
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Trusted Customer
2 years ago
Date of purchase: 01/08/2023
Disappointed with colour chart show on your website
The service in delivery of the two sample pots was excellent unfortunately the paint samples were very disappointing they bore no relationships to the colours shown on the website.We had your paint...

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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your review and for your honest feedback. I am glad to hear our service and delivery was exemplary, however I am sorry you were unhappy with some of our colours. We do always recommend downloading a digital colour card or ordering a colour tester but I do apologise if a few colours didn't quite match-up at the time. I am very pleased to hear it worked out in the end. Please let us know if we can assist any further and thank you again for your comments. Kind regards, Louisa.
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Guest
2 years ago
Date of purchase: 01/08/2023
What Guest said about Johnstone's Paint:
Fast delivery
Fast delivery service.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for taking the time to comment on our service. I hope you are equally happy with what you purchased and we look forward to serving you again soon. Kind regards, Louisa.
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Trusted Customer
2 years ago
Date of purchase: 21/07/2023
Uploaded media
GLITTER in paint
In the paint I bought is GLITTER, like you can see on the attached photo’s. I didn’t want to have paint with glitter. Now the ceiling and two walls are ruined. What shall I do now? How do I get this...

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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for taking the time to provide your feedback. Firstly, I am very sorry to hear you are unhappy with what you received. I would like to investigate this further please. If appropriate, can I email you directly please? Please accept our apologies again and we can get this looked into. Kind regards, Louisa.
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GU
Guest
2 years ago
Date of purchase: 29/07/2023
What Guest said about Johnstone's Paint:
Reliable Supplier
Excellent website, easy to order, reliable deliverer and very well packaged.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you very much for your kind comments. It is great to hear and very much appreciated. We also hope you are equally as happy with what you ordered. We hope to serve you again in the near future :-) Kind regards, Louisa.
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Guest
2 years ago
Date of purchase: 29/07/2023
What Guest said about Johnstone's Paint:
Lovelypaintand great match!
Lovely paint and colour was a good match. Arrived via royal mail which did take a bit longer than my last sample, but great customer service when I rang them and they took the time to check it had...

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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your honest review and for your kind comments. We may have spoken by phone at the time, however I am very glad to hear your query got answered quickly and efficiently. It is even better to hear that the colour is perfect for you and you will be ordering again. It's great news to know you are pleased with it. Thank you very much again for your feedback. Kind regards, Louisa.
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Trusted Customer
2 years ago
Date of purchase: 27/07/2023
Correct product delivered in promised timescale.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your comments. It is great to hear you got what you needed in a timely manner and hope we can serve you again in the near future. We also hope you are very pleased with the product :-) Kind regards, Louisa.
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About Johnstone's Paint
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.
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01313344999
27 Marnin Way, Edinburgh, Midlothian, EH12 9GD, United Kingdom
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About Johnstone's Paint
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.