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Johnstone's Paint Reviews

Rated
Excellent
Service
4.2
/5

5

4

3

2

1

103

17

14

9

13

156

ratings over the past year

Displaying all 454 reviews
LT
Leona Towell
Pontefract
1 year ago
Date of purchase: 01/09/2023
What Leona Towell said about Johnstone's Paint:
Disgusting my tester never even turned up
Disgusting my tester never even turned up Don’t waste your money
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Louisa Burns
Johnstone's Paint
1 year ago
Good Afternoon, Thank you for contacting us but I am very sorry to hear you have not received your order. This is very odd and I would like to get this investigated for you. I can email you separately to discuss this and get it rectified for you? Please accept my apologies again for this. Kind regards, Louisa.
GU
Guest
1 year ago
Date of purchase: 31/08/2023
What Guest said about Johnstone's Paint:
Speedy delivery
Really swift, from choosing the paints I needed online to being delivered to the door, I couldn't believe how efficient they were.
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Louisa Burns
Johnstone's Paint
1 year ago
Good Afternoon, Thank you for your kind feedback and 5* review. It is really great to hear and it is much appreciated. We hope you return to us in the future. Kind regards, Louisa.
Trusted Customer
2 years ago
Date of purchase: 14/08/2023
Lovely range of colours and quality paint
Johnstone's website is very attractive and easy to use with a lovely selection of colours and good quality paint. We found the colours we needed for touching up walls and paintwork that were...

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Louisa Burns
Johnstone's Paint
1 year ago
Good Afternoon, Thank you for taking the time to give your kind and honest feedback. It is much appreciated. We are pleased to hear you enjoyed navigating our website and looking at our wide range of colours. Thank you again for your valued custom. Kind regards, Louisa.
GU
Guest
2 years ago
Date of purchase: 20/08/2023
What Guest said about Johnstone's Paint:
Great colour choice and quick delivery
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Louisa Burns
Johnstone's Paint
1 year ago
Good Morning Sophie, Thank you for your 5-star review and for your kind comments. It is great to hear and very pleased it was delivered in a prompt manner. We look forward to serving you again in the near future. Kind regards, Louisa.
Trusted Customer
2 years ago
Date of purchase: 15/08/2023
Very good service and product
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Louisa Burns
Johnstone's Paint
1 year ago
Good Morning, Thank you for taking the team to give us a review and we are pleased you are happy with our service and the product itself. Kind regards, Louisa.
Trusted Customer
2 years ago
Date of purchase: 15/08/2023
Paint samples
Excellent service & brilliant idea
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your 5-star review and for taking the time to leave your comments. Kind regards, Louisa.
GU
Guest
2 years ago
Date of purchase: 04/08/2023
What Guest said about Johnstone's Paint:
Competitive price and speedy delivery
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your 5-star review. It is much appreciated. We hope you order again soon with us :-) Kind regards, Louisa.
Trusted Customer
2 years ago
Date of purchase: 10/08/2023
Ordered match pots not delivered after 10 days! No phone contact possible.
Ordered 5 match pots on express delivery on 10Aug23, still not arrived 19Aug23, can't get through to anyone on the phone.
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Firstly, thank you for taking the time to provide your comments as this is much appreciated. I am very sorry to hear there was a delay with your order and would like to discuss this further. I would like to reach out and look into this for you so I will email you separately if this is suitable? Please accept our apologies again. Kind regards, Louisa.
AJ
AJ
Hartlepool
2 years ago
Date of purchase: 11/08/2023
What AJ said about Johnstone's Paint:
Excellent company
Prompt efficient service, dealt with query in a very professional way . Order arrived quickly
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Louisa Burns
Johnstone's Paint
2 years ago
Good Afternoon, Thank you for your feedback. It is great to hear and we appreciate your comments. We hope to serve you again soon. Kind regards, Louisa.
GU
Guest
2 years ago
Date of purchase: 04/08/2023
What Guest said about Johnstone's Paint:
Great service.
Great service getting my order out.
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Louisa Burns
Johnstone's Paint
1 year ago
Good Afternoon, Thank you for your review and comments. I hope you are pleased with your purchase. Kind regards, Louisa.
About Johnstone's Paint
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.
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27 Marnin Way, Edinburgh, Midlothian, EH12 9GD, United Kingdom
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About Johnstone's Paint
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.