How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Johnstone's Paint Reviews

https://www.johnstonespaint.com

Rated

Excellent

Service

4.1

/5

5

4

3

2

1

116

19

17

9

20

181

ratings over the past year

Displaying all 428 reviews

Trusted Customer

1 month ago

Date of purchase: 03/04/2025

Sample difficult to use

Sample took a long time to arrive. Most likely due to the method of posting (Royal mail) than Johnson’s paint.

Emir

Johnstone's Paint

1 month ago

Sincere apologies for the delay with your order, Royal Mail will have a slightly longer delivery time than our express shipping options, but we can appreciate the inconvenience with it taking a while.

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 07/04/2025

Excellent

Emir

Johnstone's Paint

2 months ago

Thank you for the 5-star review !!

0

See full customer review

SP

Steve Packer

Hebden Bridge

2 months ago

Date of purchase: 03/04/2025

What Steve Packer said about Johnstone's Paint:

Overall pretty good.

Sales person was helpful

0

See full customer review

MA

Mags

Hampshire

2 months ago

Date of purchase: 02/04/2025

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 24/03/2025

Took two weeks to completely fulfil the order - delivery shortage and delayed despatches.

Emir

Johnstone's Paint

2 months ago

Thanks for your patience, and we sincerely apologise for the unforeseen delay. If there's anything else we can to help you, please reach out to us directly at customerservices@johnstonespaint.com.

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 29/03/2025

Excellent

Excellent service

Emir

Johnstone's Paint

2 months ago

Thank you for the review !!

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 29/03/2025

Quick to arrive

Very quick to arrive, thank you.

Emir

Johnstone's Paint

2 months ago

We're happy to hear that you benefitted from our speedy service :)

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 28/03/2025

Good service

Prompt delivery. Thank you.

Emir

Johnstone's Paint

2 months ago

Thank you for the review on our service!

0

See full customer review

GU

Guest

Kilwinning

2 months ago

Date of purchase: 25/03/2025

What Guest said about Johnstone's Paint:

Great quality & colours

Good quality paints, bought on line so pleased the colours matched the description. Worth the delivery to get the colours I wanted.

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 20/03/2025

great

Emir

Johnstone's Paint

2 months ago

Thank you for the review :D

0

See full customer review

Not received a review invite?

About Johnstone's Paint

We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.

Read all

01313344999

27 Marnin Way, Edinburgh, Midlothian, EH12 9GD, United Kingdom