This item was only assembled today (24/7/12) as its a present for my wife's birthday next Sunday so as yet unused. On assembly found to have the wrong instructions enclosed (for 2 seater sofa)....
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Jo Alexander
Jo Alexander
12 years ago
Thank you for your feedback which is most appreciated. We note the comments about the assembly instructions and will raise this with the factory to ensure that the correct instructions are placed in the box at the time of packing - our apologies if any confusion was caused. With regards to the thickness of the cushions, we have actually made them less dense for 2012 as customers have regarded them as being too firm in previous years. We are constantly working hard to make these more comfortable and will bear your comments in mind.
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Trusted Customer
12 years ago
Date of purchase: 17/05/2012
Swift and efficient
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Trusted Customer
12 years ago
Date of purchase: 05/05/2012
good service and prompt delivery
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Trusted Customer
12 years ago
Date of purchase: 01/06/2012
The delivery guy got lost.
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Jo Alexander
Jo Alexander
12 years ago
We are very sorry to hear this has happened and will be sending you a replacement cushion out today.
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