Purchasing is easy and returns process straight forward, although you have to pay for p&p each way yourself which is expensive.
Product reviews
Klaudia - Help Team
JewelleryMaker
3 days ago
Hi, Thank you for your review.
We're sorry to hear that the link clasps didn't meet your expectations. We take product quality seriously and will pass your feedback on to the relevant team.
We're pleased to hear that you found the ordering and returns process straightforward, although we're sorry that the return postage costs were a concern. If there's anything else we can assist you with, please don't hesitate to contact us on 0800 6444 655. Kind regards, JewelleryMaker
Excellent service no quibble money back guarantee only problem it can be costly sending stuff back with the postage through roal mail and signed for return. One the post office see the address they...
Has been great, efficient service and received orders in good time. Well packaged and lovely choice of gemstones and products
Product reviews
Date of purchase: 02/10/2026
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Trusted Customer
Feefo Verified
5 days ago
When my kit arrived the toggle clasp packet had 2 toggles and no clasp. I contacted the Help Team and I received a complete replacement toggle clasp. So many thanks to the Help Team.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website