The travel agent made a mess of releasing the flight tickets and that caused delays at check in at both Aberdeen and in Jersey so wasted over an hour of our time standing at check in desks while...
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Lara Wherry
Jerseytravel
7 years ago
Thank you for your review, please accept our apologies for the delay at check in. We do hope that you were able to enjoy your stay in Jersey despite this.
Whenever we had a query or special requests, they dealt with it so well, which meant we didn't have to worry about a thing.
Product reviews
Lydia Smith
Jerseytravel
7 years ago
Thank you for taking the time to leave your feedback. We're pleased that we were able to help with your booking and pride ourselves on the service that we provide. We are however sorry to hear that you were disappointed with the elements of the hotel and we will pass these comments on to them, both good and not as good. We're glad overall you had a great time here and we'll be happy to help should you return.
It was easy to book, and the whole trip turned out fantastic
Lara Wherry
Jerseytravel
7 years ago
Thank you for your feedback, we are pleased to hear that our service exceeded expectations and your stay in Jersey was fantastic. We look forward to welcoming you to the Channel Islands again soon.
Product reviews
Date of purchase: 23/05/2019
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Ms C Crawford
Northumberland
7 years ago
What Ms C Crawford said about Jerseytravel:
Efficient, helpful, pleasant & quick service.
Product reviews
Lydia Smith
Jerseytravel
7 years ago
We're pleased that we were able to help with planning your holiday and that you enjoyed your time here in Jersey - especially the beautiful views from the hotel and the food. We hope to be able to welcome you again soon.
Date of purchase: 22/05/2019
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Mr J Masani
7 years ago
What Mr J Masani said about Jerseytravel:
The out going Service 13.5.19 was very very bad as the fast boat was under repairs and the slow boat took 9 hours to reach Jersey from Poole. As there were twice the number of people on board we had...
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Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to provide feedback for your recent stay in Jersey. Please accept our apologies for the inconvenience and distress caused by the change in outbound ferry service, regrettably the fast ferry Liberation became unserviceable for several days and rather than cancel all travel causing mass disruption to a high number of passengers Condor rerouted their traditional ferry to operate the Poole/Channel Islands route. Your comments regarding the seating/catering have been passed to Condor for redress. We do hope that despite the delayed arrival you were able to enjoy your stay in Jersey.
Product reviews
Date of purchase: 20/05/2019
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Trusted Customer
7 years ago
The holiday was well organised and the transfers ran smoothly.
Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to review your recent holiday. We do hope that you will think of Guernsey Travel when you next travel to the Channel Islands.
Product reviews
Date of purchase: 20/05/2019
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Mr B Harringan
Southampton
7 years ago
What Mr B Harringan said about Jerseytravel:
Very efficient and kept us informed of changes to condor schedule
Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to provide feedback regarding your recent stay in Jersey. We are pleased that our service met your expectations and we look forward to welcoming you to Jersey again soon.
Easy to book. Great rates. The hotel was very welcoming and the food of a very high standard.
Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to review your stay in Jersey. St Brelades is indeed a jewel in our crown! We look forward to welcoming you to the Channel Islands again soon.
From the start to the end of our holiday everything was arranged to perfection. I would recommend Jersey Travel to anyone, well deserving of a 5 star rating.
Lara Wherry
Jerseytravel
7 years ago
Thank you for your feedback regarding our service and your recent stay in Jersey. We pride ourselves on delivering customer service that exceeds expectations. We look forward to welcoming you to the Channel Islands again soon.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
